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hang_some

Why pm is substrate 100 mb to my data that I did use, very annoying? Is anyone having this problem?It’s be happening for months, the next day I check and it’s correct. A few day later, the 100 data is again substrate that I did not used.It seems that...

hang_some · 09-13-2023

hi ,i would like help for this matter :my history usage is 144 mb on 5th of september and 299 mb on the 6th of september. that ad up to 443 mb. i have 250 mb data with my plan.i should be in the minus but i still have 72 mb for this cycle. my cycle ...

hang_some

@softech, thanks for sharing that information, it’s very helpful.i have took this matter to the agents in pm, many time, and they always tell me that it was data I used, even i have show them with screenshots in my pm app or they keep telling me to ...

hang_some · 03-12-2024

Hello Phoenix 21, i have open a ticket about : are my 5gb bonus with expiration date going to be used first before my old add on 1gb? The answer was yesSee screenshot for the full answeri hope it help

hang_some · 09-13-2023

thanks computergeek541i don't understand, i only send text 1 to 4 time a day and sometime with low resolution picture. if my usage history is not accurate, how i can i tract the problem. i just want to know what happen so i can prevent it.

hang_some · 09-13-2023

thanks handy1, but all the info is correct, they have confirmed it, when i have open a ticket for this problem.

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Pm keep substrate 100 mb to my data that I did not use

My Account Usage History is incorrect

Re: Pm keep substrate 100 mb to my data that I did not use

Re: Which of the two data add-ons get used?

Re: My Account Usage History is incorrect

Re: My Account Usage History is incorrect