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YoniL0wen

How do i report my phone lost (no e-sim) and chatbox is NOT working already 2 weeks i have been waiting and trying to get through and no solution found. i need to cancel it how do i do that?Please if someone can please help. TIA

YoniL0wen · 08-28-2026

I had upgraded my plan back in May to include data, and have been paying monthly without having any data whatsoevernow i see there's a new system for how to contact an agent, but when i click on the chatbox it says: something went wrong, every time i...

YoniL0wen · 06-09-2026

This is very frustrating, I had signed up for data on May 17 and have never had a chance to use it even though i paid for it (due to health issues -i was in the hospital and had surgery - i couldn't sign in here till now to ask for helpNot sure where...

YoniL0wen · 08-28-2026

I tried so many times, i wonder if its a problem on the site now, i wonder if other people are having trouble with the chat box

YoniL0wen · 08-28-2026

sadly I tried your suggestion and it still gives me the same message: something went wrong Get answers from our communityBut there is nothing here that anyone in the community can help me with, since it's a backend issue that an agent needs to addres...

YoniL0wen · 08-28-2026

Thank you so much! will try that

YoniL0wen · 08-28-2026

I think you need to log into your account and choose change subscription and then click on Public Mobile (if that's your provider) then you will have different options for US plans to choose from

YoniL0wen · 06-09-2026

Already did both and the sim works well (for calls it always worked!) only the data never worked! it says LTE and yet no internet access 

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Why can't i use any data after i signed up for it in my plan

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