[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
iwant to know my cell is work or not?
iam out of city last 4 month now i came back ifound my cell is not working. pls tell start again. where can i contact to u. my cell is not working. say no network
iPhone Support March 2015
Hi Folks, I have decided to pen this quick status update for the (hopefully) thousands of users to follow. iPhone 6 Plus, supplied directly by Apple (unlocked), iOS 8.1.3 on board and activated PM nano sim card. As of March 2015 the following items a...
jai un iPhone 4 avec ios7.1.2 et jai 3g de données mobiles , ils ne marche pas ???
Bonjour , jai un iphone 4 avec ios 7.1.2 et jai 3g de données sur mon forfait , mais malgres tout mes essaies , je n'arrive pas a les utilisées?
I "activated" my service on my iPhone4s 3 weeks ago and have had absolutely NO service, at all...
There's no number that I can use to actually speak to someone, how do I cancel my service and get my money back?
What is the next step after setup the data
I have setup the data on my Android phone. But after that, I do not know what the next step is. In addition, how can I do Accout Log In.
Hours of operation of the call centre
To the moderators:One of the most frequent questions and concerns expressed in the community is the lack of a contact number on the website.Why not state that, for those who became customers before January 27, 2015, the contact number and hours are:*...
Blackberry OS7
Hello, I just transferred with an unlocked Blackberry Bold 9900 running OS7 but I don't get any data. My TCP IP settings are as follows:APN Settings Enabled (checked)APN: sp.mb.comAPN Authentication Enabled (I have tried both checked and unchecked)Us...
Resolved! have an LG TM250 flip phone CDMA is this phone compatible?
have an LG TM250 flip phone CDMA is this phone compatible?
'My Items Awaiting Moderation" new tab has been added to COmmunity
Does it mean that if PM Moderators are not ok with my post they'll put aside until they accept to post it or what?.
Resolved! Coverage Map in BC is wrong.
I was looking at the coverage map for BC and I noticed it was completely wrong. It had almost no coverage outside the Vancouver area but that has to be incorrect because TELUS, the network that Public Mobile uses, has the best coverage in BC I am hop...
Resolved! Does such a thing as customer service exists at Public Mobile?
My plan ended in January 2015, when we had to "switch over" I was told I would receive one free month service. Since then I have received several text messages telling me my service has been extended for 30 days. I have copies of 2 of those messages ...
Can *611 reps access customers' files?
Hello,I have read a number of posts from customers, who have called *611 only to be told by reps that they don't have access to customers' accounts.I, too, have encountered the same problem, being told to email PM.If the reps truly don't have access ...
Hi, I have a nexsas5 unlocked phone what kind kind of sim card I need and please for me. or I would
Hi, I need sim card order but i don't know what kind of sim card i need. please let's me know.and send me message . thanks and have a good day.
convince me!
Hi everyone, I am on the fence. I need the following per month:- 120 minutes talk time- 120 texts- 500 MB With all taken into consideration, PM is $10 too much a month across the board. There are a few options around $35, regular PM price: $50 - $2 f...
Lost phone
I lost my phone in my house. The phone is on but the ringer was turned off. Can public mobile or telus send a sound or locate the phone?
Feedback - best way to give feedback?
What's the best (and quickest) way to give feedback? Specifically, feedback such as:Issues encountered with the BETA website;Reporting dead internal links and/or redirections;Site functionality problemsE.g. the 'upload an image' to your community pr...
Resolved! Samsung GT-S7560M setting up voice mail doesn't work according to manual instructions
It says to tap -phone icon- on home screen and then "1" and follow prompts. However, nothing happens.
Where do i get a micro sim card bc my new samsung S5 did not read my normal sim card ?
I cut my normal sim card into micro but my phone is not reading it...
Galaxy S5 - Lollipop Update - Now or Soon
I just read online that the Galaxy S5 has received an update for lollipop 5.0 for Rogers, Bell, Telus and Koodo.If anyones using the S5 are you able to do the update? And if so do you like it?
Samsung Galaxy S Duos 2 S7582
will my unlockedSamsung Galaxy S Duos 2 S7582 work on public mobile??????
can i cancel any time?
if so, how do i go about it?
Re: I actualy had to create and account to tell public mobile how a S____y service they have.
YOU GOT THAT RIGHT AND THEY CLOUSED ALL THERE STORES, FORCEING YOU TO USE THERE WEBSITE.
hello, what's the customer service number?
for toronto. ON.
The phone number entered is invalid or you may have created your profile already
The phone number entered is invalid or you may have created your profile already. If you've forgotten your password. myphone was deactivated since last 4 months.
T911 Phone compatibility
A supported handset is required to use the T911 service. The following phones support T911: APPLE iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4 iPhone 6 iPhone 6+ Alcatel Idol X+ POP Icon HTC Desire 510 Desire 320a Huawei Ascend Y...
