[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i got my plan last year haven't used it since, can I just buy a card and it will work again?
I bought a plan last year used it for 2 montsh and then they closed all stores in Montreal. I got told to go To Canadian Tire or gas stations to buy cards from now on, but each time I went no one had, so I gave up on my plan. I still have my phone s...
Sim card stooped working yesterday. Can you please help?
Hi there, I am using public mobile service since December 2013. Everything was good till yesterday night. It stopped working yesterday with a message "unregistered sim". I tried rebooting my phone, but it didnt work. Can you please help me to get ri...
Can't use DATA
I don;t know if it is happening to you guys but i m experiencing hard time to use DATA (to check email ,to browse internet , to watch youtube. My wife's using TELUS , and she is fine with LTE, 3G mode all the time ,but just I had troubles .. We switc...
Community Guidelines
Hey everyone. Here are a few guidelines to ensure our Community is a helpful, friendly and safe place to visit. 1. Keep your post simple and focused on one subject or issue at a time. 2. Keep private stuff private. Be careful not to share your pe...
hi good morning
good morning
I signed up for public mobile june 25th and i have plan E. This includes unlimited picture messaging
but NO DATA. When i go to txt a picture it is asking me to TURN ON MY MOBILE DATA. As far as i know, this involves paying. Please help.
**REF**Sim sizes and adaptors for all your needs.
Hi everyone and these are for reference only. As you can see the left bottom is Standard, then Micro/Mini and finally on top Nano. Right bottom adaptors are for Micro to Standard, Nano to Standard and finally Nano to Micro/Mini.Cheers
🎉🎈🍻🎂 Happy Canada Day 🎂🍻🎈🎉
Hey everyone, happy canada day to everyone from sea to shining sea!Hope you all have a great day whatever you end up doing.Cheers
i want activate my celular phone
PLEASE MY CELULAR NUMBER IS 4****************3 I DONT UNDERSTAND WHY IS NOT POSSIBLE REACTIVATE MY PHONE PLEASE EURIDICE ESPINOZA
I have nokia 5800 but not work with public mobil
I have nokia 5800 and I checked the IMEI number and it was ok but when I installed the sim I can not use the phone what I must do
hi I have public mobile old phone #(6************ I came back from back home how to reconnet my line
hi i have puplic mobile #6***********6 ,i came back from backhome how to re cannet my line
Apple made offers to Hire Sam Sung
This is off topic but it's Related to Mobile Phone industry there was this Chinese Fellow out of Vancouver, His First Name is: Sam & Last Name: Sung when Apple found out they made offers to Hire this guy. Not sure if he took them up on the offer or n...
My wife cell phone is not working 4************9
I want to be fix today My wife cell phone is not working 4***************9
Resolved! Rogers Samsung Galaxy S5
Hey folks,Yet another question from the wonderful and fabulous, Burkely! Just curious, I saw a post on here about a rogers phone running on 2g and that PM doesn't support the 2g calling.So I'm curious about the Rogers S5.A good deal came along for $1...
how can I buy simcard
I live in downtown st george st where can i buy a simcard.
How can I reactivate the same plan ported out to a different carrier.
Hi, How can I reactivate the same plan I had ported out to a different carrier by mistake. Pls help as I want the same the plan back. Its only been 3 days.
Resolved! 4G is working but can't call out and receive calls
I bought a new phone required a Nano SIM card. So I activated a new SIM card for this phone. Now the 4G data is working, but I can't call out and receive call via this phone. How to solve this problem? I have rebooted for several times, still not wor...
Annoying text from PM and I have a huawmi phone
I currently have a huawmi phone from metroplus, and I keep getting a message from PM saying they don't offer messages outside of Canada. Please can anyone help me, because this message is getting super annoying every few minutes. No I don't have iMes...
A Thank You
I want to thank the folks that were around for 2 days listening to me nag and complain about setting up my account and porting my number to Public Mobile.They were a great help, and always assured me things were moving in the right direction.A very k...
Why does my phone use 3G Data when I turn on LTE on my Iphone 5?
Hey guys, Everytime i turn on my cellular data on my Iphone 5 and have LTE on, it loses service and reverts to 3G. LTE doesn't work for some reason but 3G data works just fine. Why is this? How can i get LTE working on my iphone 5? Thanks!
Data not working/Status - Suspended
Currently I have no data. I can call and text. Under my overview tab it shows - Service Status: Active.But when checking add-on usage I have this - Status: Suspended, even though I have 958mb left on my 1gb plan.Any way to fix this? Thanks.
sim card
how do i get a sim card it keeps asking for email then nothing
Resolved! roaming in the US
Hi,I am going to travel to the US in the next week. I am wondering if my phone works there!thanks
Heat Wave in B.C.
To chuk and other PM customers in B.C.:If you are in the lower mainland or interior, stay cool, stay hydrated, and avoid the sun during peak hours this weekend.Good luck!
Resolved! Error in activation - card processing error
Hello I've got my SIM and tried to activate it using process. All went fine till payment stage. I've tried several times and got same error saying my credit card could not be processed. Now I see 5 blockings on my RBC credit card for same amount. SIM...
Resolved! Will Huawei u2801 work in PublicMobile?
Hi there, My Huawei U2801 doesn't work with PM sim card, even though I have it checked online and it said it should work. Huawei specs: GSM:850/900/1800/1900 MHz, UMTS:1700/2100 MHz. Any ideas why it is not working? Thanks in advance!
Available funds-what does it mean?
Hello,I'm kinda new in the public mobile service, it says that I have $30.00 available funds. What does it actually mean? Thank You
