Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
To chuk and other PM customers in B.C.:If you are in the lower mainland or interior, stay cool, stay hydrated, and avoid the sun during peak hours this weekend.Good luck!
Hello I've got my SIM and tried to activate it using process. All went fine till payment stage. I've tried several times and got same error saying my credit card could not be processed. Now I see 5 blockings on my RBC credit card for same amount. SIM...
Hi there, My Huawei U2801 doesn't work with PM sim card, even though I have it checked online and it said it should work. Huawei specs: GSM:850/900/1800/1900 MHz, UMTS:1700/2100 MHz. Any ideas why it is not working? Thanks in advance!
I am a country girl living outside the Ottawa/Gatineau area. We are limited in cellular companies as not everyone provides coverage in our area even though their websites show coverage on the area maps. The only providers that work in my area are p...
Hi I have iphone 5S (Model A1533 CDMA) which takes Nano Sim Card but when I tried with public mobilenano sim card it did not work. but it works on other networks like Bell and Rogers. Does Public mobile have any plans to bring this phone series on t...
I curently have a Samsung android phone with a large mobile SIM card but I wish to change to an IPhone with the smaller mobile SIM card. How do I obtain one?
For those of you who are looking for a cost efficient plan for your smart watch, I have fully tested and currently use the public mobile service on my Samsung Gear S smart watch. Phone, text and data all fully functional with LTE data speeds achieved...
I just signed up for public mobile, took the Canada wide text only package as its the cheapest and I wanted to qualify for the beta discount. I am willing to switch providers and use public mobile however I want to know if that beta discount will car...
So I activated my SIM, but I find that I live in an area that shifts between 3G and LTE. However this is remedied by selecting the 3G voice & data option. So I'm always on the 3G network, and there are no issue swtiching between zones.
Seems like a common problem, unfortunately I'm having difficulty with the data setup as well. I ported my number over from koodo. Calls and texts are working. I've set up my data according to the guide. Here are my data settings; Name: Public MobileA...
Hello,There are 2 versions of this community. One is Mobile, and the other is Full. Each has a search engine.In the mobile version, the search engine is identified by the magnifying glass at the top left corner. Upon clicking it, a rectangular search...
I just heard that Telus and Mobilicity are in potential talks for Telus to aquire MobilicityRogers also in talksIf Telus successful, what will become of this? Telus Mobility, Koodo, Public Mobile, Mobilicity Wireless, that's a lot of info overload
Earlier today, I used what I considered as aggressive language and tone directed towards helen.helen, I wish to take this opportunity to apologize to you for what I said and how I said it. I could have been civil in communicating with you. My apologi...
I don't have internet since saturday night, I have used less than 50% of my plan, and the payments is not still due. Is there a number I can call directly to see what the problem is?
My phone number is very important and I absolutely need to keep it.Since I have returned from my trip I have been unable to use the telephone service since it hangs up on me and says my number no longer exists. Since there are no public mobile stores...
I am not comprehending something. We're in the 21st century now. This is a telecommunications company,... communications ...tele.... hello ?Every other companyonline with even a few dollars to their name has a chat (LIVE CHAT) function added to their...
Hello I switched to PM from Chatr and now my phone is not recieving a signal it's in sos status. What can i do to change that. i'm using an old blackberry curve phone.
