cancel
Showing results for 
Search instead for 
Did you mean: 

Account on hold

rayroy87
Good Citizen / Bon Citoyen
I am going to france in a few days for 30 days. My month started only a few days ago. Is it possible to put my account on hold and when i comeback, i would just continue the month i put on hold?
2 REPLIES 2

For a complete and up-to-date explanation, read the following:

 

 

7789849803
Mayor / Maire

@rayroy87 Unfortunately not 😞

 

Your plan will expire at the end of the period you've paid for. After that, you have 90 days to renew before you lose your phone number. There's no way to put an active plan on hold or hibernate, for now.

 

There's an idea on the Public Lab suggesting the implementation of such a feature, however. You're welcome to search for it and show your support, if you wish.

Need Help? Let's chat.