Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I had auto plan update from 120$, 90 Days, 6 GB TO 120$, 90 Days, 12GB today but it did not work. I alredy had 120$ deduction from my bank account. I also see this message on my PM account: Your account has been suspended. Make a payment to react...
Hi new to Public mobile. Is there a way to set up notifications on data usage ie. PM sends notifications you used 6 gb of data so far etc. This may help myself not use to much data early on in the 90 days. Thanks
It has been 46 hours without service thanks to Public Mobile's broken system.Instead of authenticating for my account and call it a day, can you please just resume my service?Can I also request refund for the hours with no service? While I really li...
My friend is trying to active his new SIM card and gets this error message: 'The number entereddoes not belong to a valid Public MobileSubscriber.' when entering my ported and active number as a refferal. I have sent a Private Message to @Shazia_K l...
I'm looking to port 2 lines from Bell to PM, one line is out of a contract, and the other is still in a contract (ending very soon). If I don't pay the bill for either line, and don't pay off the contract for one, will I still be able to port each nu...
I just signed up for the $120, 12Gb plan. Does anyone know if the 12Gb is distributed as 4Gb per month (as the plan is promoted...4Gb monthly), and the 4Gb resets every month, or does the 12Gb last the entire 90 days. For example, in the first 30 day...
I just signed up and I tried porting my current number with SpeakOut.
I live in midtown Toronto between Yonge St. and Avenue Rd. At either end of the block my phone reports 3-4 bars of signal strength, out of 5. But in the middle of the block where I live I only get 1-2 bars, although from time to time it briefly spik...
I just activated my sim for 30 days to try out PM's data and phone plan before I opt for the 90 days. I'm primarily interested in data and have two Telus hubs - an older Sierra that I'm using for testing, and a newer Huawei B882 that I will use as my...
HI, I was wondering if there is anyway to get the promotion deal while waiting for the sim card. I am afraid it might come after Nov 20. This is not for me but I am asking for a friend who wants to switch.
If someone was without any phone service at all, seemingly stuck between a temporary Public Mobile number and a Koodo port that has apparently stalled for almost 48 hours, would trying to change their number themselves resolve things or make everythi...
I was previously with Rogers before I made the switch to PM. When I try to use my data with PM, it is mostly on 3G even though the LTE option on my iPhone 6 is turned on. In areas where I have gotten LTE with Rogers, it is still 3G connection when I ...
Just set up my mom on PB and was just testing a few things. Recving a text on my phone is instant however on her phone, recieving a text takes a few mins. Very very delayed. I tried the native app and Textra and still the same problem. Everything els...
If my plan become deactived for few months, will I still get the same plan if I actived the plan again?
any1 know?
I want to port my other bell number to my new PM account. How to do it. Thanks
I posted a message on the larger thread but didn't get a reply. Having issues trying to port a number in from Speakout Wireless. The error I get on the porting page when I Check Eligibility is: We are experiencing difficulties in processing this req...
i just want to try out PM for a week to see how the network in my area.If it works well I will move from Rogers.So I wonder if there is an option to port the no. after the activation ?Lemme know Many thanks in advance
Visa debit did not work for me when I tried to activate. I bought vouchers to use instead. Once I put in the vouchers and got to the end of the process... I got very odd message. It says I successfully activated and couldn't activate at the same time...
I have just become a new user of PM switching from Rogers, The switch went ok but thought I would post somethings that will hopefully help new users so they don't have to search like I did for the info. ReferralRemember to get this number in when yo...
Thought I'd do a comparison between Wind and Public Mobile, to see if it was worth switching. This was all done at one location, in my condo around Bathurst and Centre in Thornhill. The differences are staggering... In case other people are conside...
Hey,I am just curious as to if I was the only person who recieved an opened envelope?To be more specific it appeared as though there was no attempt to even seal it. lol The sim card did work just fine, and it was sent Canada post so it isn't like som...
I want everyone to keep their fingers crossed. I'm switching back to my Nexus 5, leaving my iPhone 5s in the dust. its been a long while since I've used the Nexus 5. I'm running Marshmellow. Already installed WiK's Data Witness. Looking forward to...
Good day all, Just wondering. I switched (so I believe on Thursday. lol). With the Public Mobile SIM I can make outgoing calls. But I only receive messages from iphone people not any android peeps. (Just realized this may be when wifi is on). I...
Hey everyone... I noticed this past week that people porting from Wind and Koodo are having issues with changing their numbers. If you recall, these customers are asked to first setup a temporary phone number and to then initiate a port through their...
Hello, I have just ported my number from rogers to pm, but I can only make outgoing calls and texting and using data, can't receive incoming calls. Also, I can't log in into my account, which I just created my account last night. Please look into the...
It's been more than 24hrs and the porting still has not been completed. I've sent private messages with my info to 2 mods.Can someone please look into this.I understand your backlog has increased with the promotional offer. But I am getting billed an...
Ok, so I sat down in front of my computer with my friend to help him sign up for Public Mobile. I did the typing, he did the watching. When I got to the page where you fill in all of your contact information and passwords pins and referral informatio...
Hello, It seems the port is complete, and I can make a voice call. I cannot access the website. Can you share some points? Thanks,
I am posting this as a reference for ex-Telus users. I have been a 12 years Telus loyalty, moved to PM three days ago. My iPhone 6 plus is still locked to Telus, but after a port, there has been no problem to use, - call/receive, SMS and use of data....
