Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Now that PM costs the same or more than Koodo, Fido, corp plans on Telus, Rogers etc.. for LTE plans, will PM now consider implementing name display and volte on their network like Telus?
I have been trying to get into my account to change the plan and I got locked out tried to reset password and I still can't in very frustrated please help.
I've been trying to get friends and family to change over to PUBLIC MOBILE but now that the plans jumped in price it's harder and harder to get them to change..It's still a pretty good plan and deal but much higher in price when I signed up one week ...
Hi, I would like a refund on my account. I accidentally did one-time payments (total of $25) to my account I would like it refunded. Please advise.Thank you,Jacky
Hi There, my auto-pay or renewal date was 12-jul and now on self serve it says my account is suspended. i am not able to make/receive any calls or text. is there anything that can be done soon ot resolve this as i am without contact number now. i am ...
http://mobilesyrup.com/2017/07/14/public-mobile-offers-new-3g-data-plans-at-a-lower-costRoutinely visit this website and it is shredding PM in this article. Really seems to confirm Telus is neutering the company at the moment.
Account #: 1000000xxxxxxPhone#: 236-xxx-xxxx Case Solved
I have been trying to get assistance for over a week to reset my password I have had a number of emails with information on resetting my password but they are not working Please contact me ThxReg
Hi there, I am in need to unlock my iPhone. I bought the iphone off kijiji but is from a telus user. I do have the credits in my acccount right now to get it processed. I do not know where the email contact link is so I am posting here to ask for urg...
I've tried making a call to Caledon and twice to Mississauga (905 numbers) - the phone states the number is long distance. What's up with that??
Hi, I have the Ontario province wide talk as a part of my plan.I was wondering if i can still receive calls when i travel to alberta thanks.
Hi,I have been using PM for 6 months already and since yesterday evening, I have not been able to connect to the internet using my phone. I am getting close to my billing cycling and received a notification last week that I have used up 95% of my lim...
Hi Guys: Logged in to my account, and a message says - Your account has been suspended. I am on credit card auto pay. My current plan is suppose to be good till APRIL , 2017Am I suppose to have a positive balance in the account? my cell phone no. 41...
Now that it is a day later after the release of the new plan pricing was doing some reading around.Less for less. Public Mobile, Canada’s prepaid wireless brand, is launching its first ever brand campaign, ‘Less for Less’. The campaign promotes the c...
Why am I not having Text service after almost 48 hours. Can it still be a port issue?????
Question for mods, can you confirm if the data add-ons are now on 3G or 4G LTE?If someone on the new 3G plans runs out off data and buy an add-on, what speed do they get, 3G or 4G LTE?
Question, mostly for mods I assume...Does the 400 min. add-on still includes international calls?
So I began helping out this forum and I just wanted to know how much community money you can earn to your account per month. @Shazia_KThanks in advance
i have the 12gb 90 day plan. I travelled to the US and had a roaming add-on for my trip. After returning to Canada, my add-on expired and now my iPhone shows a cellular connection, but any attempts to use cellular data time out. The phone works fine ...
Hello, My account password isn't working tried resetting but when you click the link says timelimit expired? Now it has locked my account can a mod please assist.
So...I registered my sim card today and selected my plan (unlimited provincewide talk, unlimited international text and 3+3 Gigs of day for 90 days) I set up pre-payment, and the bill was to be $126 +HST totalling $142.38 for which my credit card wa...
hey all I know many of us are a little shocked at the new plan changes. but what is the real difference? Jeremy stated images might not be a clear or something similar. will youtube work how is web browsing affectedemailing should be finewhere will...
@CS_Agent Please help!I believed I had activated my phone with Public Mobile yesterday morning. But my phone still seems to be operating in wifi-only situations. It will not make phone calls or send SMS, data will not work, etc.Also, when I try to si...
Wow!! This morning I logged into the community site and everything was fine and now when I just logged in, it looks like the PM world has drastically changed in a few hours with new 3G plans and new pricing!!! I am still confused about what does it ...
I have an issue with my data, I am not able to use it. At first I thought I must have run out (my 90 day plan renews in about a week) so I bought the 1gb add on. I did the two steps, by adding the money from my visa and then purchasing the data again...
My plan expired yesterday and my plan is suspended. I had to make a $16 payment which went through, now my amount due is $0, but account is still suspended. Any ideas why it's not working?
Looks like the talk and text plan is a great deal anyone who jumped on the $25/month might want to future date their plan. not sure if this is an error but if you can get it...
I noticed in this posting https://productioncommunity.publicmobile.ca/t5/Announcements/We-ve-Expanded-Our-Offerings-Introducing-3G-Speed-BONUS-Data/m-p/169161 that it's stated "Plans with 3G data may reach download speeds of up to 2.5 Mbps, with the ...
I signed up for a 90-day plan with 4 gigs of data which was supposed to be $73. I paid the $73 and figured I wouldn't have to do anything for 90 days. I also signed up for autopay at the time.After 1 month my account was suspended due to insufficient...
I just lost receiption on my phone. Like 5 minutes ago.Anyone? I just activated my fm plan like a week ago so everything's fine until just now. issue has been resolved. thank you for all those that contributed.
