[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
[ontario] Best ways to reduce communications bill (cell/internet etc)
like most, I'm always looking at was to reduce my monthly bill on communications.Thanks ot public mobile(12GB-90day) + fibestream (internet: 50mbps-unlimited) - im able to be at less than $100/ month how have you been saving on your communications?
Je n'ai pas accès a mon 1G
Hier jai effectué le payment de mon forfait qui comprend 1G de donnés. Tout le reste fonctionne excepté le fait que jai n'ai pas accès a mes donnés mobiles. Je ne peux pas aller sur internet. -Cassandra Louis
Xiaomi phone network bands
I NEED HELP !I'm about to buy this Xiaomi phone, its just been released a week ago and I'm not sure if it'll work on Public mobile because I don't under stand the network bands meaning. it states that the phone has these following bands:2G: GSM 850/9...
Resolved! Us roaming
I put it on with the two step process but it doesn't work when, I'm in the country I have a iPhone 4s
Account Number
I was wondering how i could get my account number. I have been locked out of my account online because i cant into the accout. Can i get my account password reset or just get my account number?
Any Gret offers?
Just want to know if there are any GRET OFFERS coming with Pm anytime soon?
Re: I made payment and still my phone can't make call, please help
Re: I made payment and still my phone can't make call, please helpmy phone number is **********chuckwunyem
Resolved! Fido 6GB Data
Fido offering 6 GB Data for $75
Resolved! Weird Text
Hi All, I just got a text from 611 stating: Our system just found an overcharge on your account due to an technical (weird grammar error??) error. Click here to deposit your money (link to interact is posted here).Once in the link, It shows me the mo...
Re: Can't make calls "Sorry, talk is not included in your current plan"
Hi there,I've received the above message while I try to make a toll free phone call this morning. Just wonder if the problem still exist when I try to make the toll free call. I've no problem to make other call. Thanks. Stephen
Payment successful...except PM service still down
I payed for my services today, but the portal gave me an error message. This in spite of the fact that my bank account was deducted. My cell is +++++++++++. Can anyone help?!?
New Plan Not Activated
I changed my plan a few weeks ago to a promotion that was offered and i opted to start the plan immediately so I paid accordingly. To this day I am still in the same old plan and I have already received a 70% limit of data hit at around 4gbs when my...
Funds Refund
Hi there. I have $85 dollars in my Public Mobile Balance. My renewal date is on Sept 17th, 2017. I would like to get a refund of the $85 dollars as I no longer want to stay with Public Mobile. Can someone please give me an answer to this.
Trying to port my number away from PM today. No luck
I've enjoyed my time with PM, but after a days of unexplained data usage while on WiFi. I find that I'm dumping more mony on data top us than the other providers. PM's data usage count on the website does not line up with the usage count on my phon...
Resolved! Switched to Koodo for promo but need to download invoices for tax purposes on my deactivated account
I recently decided to switch over to Koodo from my 90 days for $120/12GB plan at PM after receiving the offer for a $50/mo for 5GB and unlimited nationwide calling/text. Unfortunately I didn't realize that my account at PM would be deactivated immedi...
Resolved! Prorated Refund/Credit for Koodo Promotion
I recently decided to switch over to Koodo from my 90 days for $120/12GB plan at PM after receiving the offer for a $50/mo for 5GB and unlimited nationwide calling/text. The customer service rep at the Koodo store assured me that my payment cycle at ...
Anyone heard of cellphoneman.ca
So I was scrolling through my facebook feed and this ad was in there.Unlimited Nation wide callingGlobal text6GB data$49 a month on Koodo Mobile Wow for those need more data. I haven't looked to see if there is some fine printLink for those interest...
Resolved! unable to switch my old public mobile phone number to my new phone carrier . HELP
I am trying to switch my old public mobile phone number over to my new carrier wind/freedom mobile because there are email accounts that I have linked to that number , they said in order for me to switch my number over the account has to be active . ...
Koodo promo
I just called koodo rep does anyone can confirm for me Rep said there s 2 promo for pm customer valid till Oct 2017 50 dollar as 5gb or 40 dollars 4gb. I only received a promo code for 5gb 50 bucks one does anyone received 40 4gb promo ?
Koodo now calling PM customers to switch?
I just received a call claiming to be from Koodo, to offer the $50 5GB and nationwide calling deal for PM customers. The caller was quite pushy and I told him that it's not just $10 more, because I'm getting quite a sizeable discount from referral &...
Sky Devices
Hello all: I have LG G3 which is acting up, my screen is flickering and turns black itslef and then comes on. I have reboted to factory set but still the same problem. I have googled and found out that I have clear my cashed which I did but the sam...
Where do I see how much data I've used?
Data is not working on my phone, and I'm guessing I've used all my included data for my 3-month period. I also bought a 1 GB add-on a couple weeks ago. I can't see how much data I've used. How do I check this through my account? Thanks.
telus locked android phone
I've been told that unless you put an active telus sim card in a telus locked phone you cannot get any updates. I just want to see if someone can confirm this cause my Moto g4 play telus locked can't update.
Apple Watch LTE support from public?
Telus is listed as a supported brand for the Apple Watch. Does this support include Public / Koodo?
Will I get the 3G bonus with my existing plan when renewing
Hello, Will I get the 3G bonus with my existing plan when renewin? Thanks.
Mms on the Asus ZenFone3 max
Hello i need some help i can't get the mms working i try reboot but the reboot menu is in Chinese so ...Data work fine text are working but not the ... Mms
Resolved! How do I get refund on data roaming add-on?
I purchased a $20, 1 gig data roaming add-on and got a text that I used up 95% of it. So I used my remaining data to get back on and the next 1 gig was $30 - ok fine. So, I paid the $30 and bought another gig. But, after the first gig was used up, it...
Change Plan
Hello; I need help changing my plan. Money deducted. i dont want to use the old plan. I need a fix for this asap. Phone curently blocked
Thoughts on Apple Watch Series 3 Cellular option?
I want to get a Series 3 Apple Watch and am wondering whether it’ll be worth it (or even possible) to get a cellular model with the assumption that Telus support later this year will also apply to the PM network. I know that PM plans don’t typically ...
Resolved! Auto renew failed
@CS_Agent auto renew failed, the funds are on the credit card on file. Please process asap so my phone works.
