Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This is a big news in the telecommunications' world. I was wondering if PM will support it? Someone told me that one avantage of VoLTE is that it will be able to switch between a Wi-Fi call to LTE seamlessly during the call. Is it true? Thank you.
I have noticed that if I take a 3 months' plan, it is cheaper than a 1 month's plan. Do you know if I choose an automatic renewal, would it be only for a month to month's plan? Is it possible to renew automatically every 3 months to take advantage of...
Hi I need help to login my account I forgot USER and PASSWORD Phone # is*** *** **** & pin **** I have 2 accounts I only need help for this new açcount #********** pin ****Thanks.
Does anyone know if the acer Z410 (available at COSTCO) works on Telus’s system? I would like to buy one, but the last time I checked with Public Mobile they said my Samsung Galaxy ace would work, but it didn’t (it was bought in Europe). I have sen...
Hello,I've informed @Jeremy_M that I have a chronic health problem that is exacerbated by stress. I explained that what I find stressful might be something about which he wouldn't give a second thought. For reasons of privacy, I'm not prepared to dis...
I have accidentally set my language options to french, and all my emails and voicemail setup menus are in French. How do I switch back to English? Thanks!
Anyone traveling to USA who can access a US address may find this offer interesting: https://www.freedompop.com/offer/coreprimedeal?&ui=5dd1580e32564d9280306cebe6fde7d0&uc=2i4svgwQ3ViNqgb8XeN9Z1mdEoA&utm_source=e-subscriber&utm_medium=phone&utm_campa...
Hello, I accidently created a Public Mobile account for my grandpa however without telling me, he got a 2-year contract with Verizon recently. Now, I have a Public mobile active account for 3 months and I don't think I can get my money back. So what ...
I added 80$ to my account can you change plan my plan from $95 to $80 please
Hello,To those members who celebrate Easter, a Happy Easter to you and your loved ones.Cheers.
The following screenshot was taken in Vancouver, BC, and shows my phone connected to the Telus network (MNC: 220). However, what's interesting is that it shows I'm on Band 7 (2600 MHz). I've observed what frequencies my phone latches on to in differe...
I see Samsung S7 phones at Costco for just under $900.00 + tax, unlocked. Will I have any problem moving my PM account over to this phone or will I end up with a camera that won't phone, Will my Note II mini SIMS card be compatible.Does anyone know o...
So today I am writing to you all not about a complaint, or an issue, or a review, nor most things people tend to post about in this section. I am writing to you instead, mid-episode of Daredevil, to talk about what a wonderful evening I had at the Pu...
I have only recently discovered that since July 2015 my credit card has beed charged monthy for some sort of mobile protection plan. The transaction code appears as:ESH*ESH*MOBILE PROTECT 855-562-1955 ON A quick internet search reveals that I am one ...
Hi All, Initially I thought this is just my phone, but this also happens with my wife. I've checked this thread also:http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Unable-to-send-or-receive-picture-message-MMS/td-p/80 ... and apparently,...
I was reading "Incessant texts from 611" thread started by @bradp36 and was confused by the content of the error text he was getting from PM, namely "Sorry, we do not offer text messaging outside of Canada at this time"... If I go to the Plans page, ...
Hi All, Would someone be able to tell me... if my plan is: province wide call / text... if someone from the U.S. would attempt to call my number (inbound call), would I be able to receive it? Would the call be rejected? Would it go to voicemail? Plea...
Hi All, I have transferred my wife's phone number to public mobile. I filled out the online activation form and went through the steps... so far no errors. * Our credit card is charged, seems to have went through fine.* Data looks okay* Inbound / Out...
Hi Fellas, Because i am a Good Citizen, i thought i will yet again live up to the title and recommend this wonderful app i came across for the benefit of all the PM Android users. It is called "Cerberus Anti Theft" and its available on Google Play st...
I see PM offers the sim cards for free albeit a wait time of 1 week for them to arrive at your place. I also see lot of ads on kijiji where greedy fellas want to cash in the "need" for PM Sim cards so people(like me) who couldnt/doesnt want to wait t...
Hi, I don't have a public mobile account yet. All I need is a small monthly data plan and nothing else. Can I choose no talk, no text, no data and just get the 1gb data add on only, or do I have to subscribe to a data plan?
Just curious on what will happen in this scenario. Any advice or should I contact customer service etc? In the Rewards section for Referrals they give an example of rewards not being retroactive (in other words, if on an older plan and change to a ne...
I am not advertising this deal for them, but what do you guys think? I am still pretty happy with PM since I don't need that much data Edited: these are their loyalty plans and are not available nationally. Expiring date is unknown.
I got a new iPhone recently and I wish to use it with my current PM Plan however I need a new SIM card. How can I get a new SIM that fits the phone without changing my plan? I tried navigating through the website and the forums, but to no avail. Even...
I saw some Plans from some US carriers, like VM USA, $50, Unlim Talk + Text and 5 GB DataAT&T, Prepaid, $60 gives all, + 5 Gig Data, Roll Over Data Honestly, I believe Canada's Telecom really needs to do something, as fees in Canada will only get wor...
This is my question,Is it possible to have paid subscriptions to two different PM accounts and then combine these two SIM cards onto one of these dual SIM Card phones?? Hi all! I'm definitely not a techie or nerdy type at all so this message may so...
Hello,Happy St. Patrick's Day to members of Irish descent, and to those who aren't but enjoy celebrating the day!Cheers.
Hey all,It's been a while since I've had the chance to come on to the Community and harass everyone with a hundred questions and comments.So on another note, I wanted to take a minute (while I can) and Thank Everyone for all the help (and entertainme...
Thinking about using Public mobile. What I'm looking for is a tablet data-only plan. But I don't want recurring monthly charges unlike what is offered by other service providers that go on a monthly plan (although you can cancel them every month). I ...
Hi @Jeremy_M,Without being presumptuous, I know that there are many community members, who join with me, in welcoming you back from your ice-fishing vacation. Did you catch many fish, and have them for meals?While you were away, you left the communit...
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