I can’t reset my account. I have the phone number and email address and want to pay and reactivate the account. I tried to get a reset for the password and it says it doesn’t recognize me.
Thank you so much for your help. I’ve sent the message through - though they asked me to authenticate (I got an answer already!) and I’m unable to do so as the text they sent cannot come through given the phone is off. Seems like I’m in a catch22. I’...
Thanks for your reply! Unfortunately I can’t do that as the issue began when my card expired and I needed to provide a new one. I can’t log in or reset the password and when I tried *611 it said that I can pay with a credit card but then says to cont...
