06-12-2019 07:22 PM - edited 01-05-2022 05:21 AM
Dear Sir/Madam,
I've just received my SIM card. But, when I was buying my plan on-line, I was informed that my international credict card is not accepted. Therefore, I'm unable to activate my SIM card and choose phone number. Is it possible for me to go to the top-up shops to activate my SIM card and choose a phone number there? What shall I do next?
06-13-2019 06:53 PM
Thanks very much for the information! It helps a lot.
06-13-2019 12:41 PM
06-13-2019 12:38 PM
@Jackhyf63 wrote:@Tingyu you can go to www.recharge.com and use your card to buy a Public Mobile voucher then use the voucher to load the funds into your account. Make sure you enter in the voucher code exactly as it's shown, capitals/lower case/ect.
Vouchers codes don't have letters.
06-13-2019 12:34 PM
@Tingyu you can go to www.recharge.com and use your card to buy a Public Mobile voucher then use the voucher to load the funds into your account. Make sure you enter in the voucher code exactly as it's shown, capitals/lower case/ect.
06-12-2019 09:08 PM
@Tingyu wrote:Dear Sir/Madam,
I've just received my SIM card. But, when I was buying my plan on-line, I was informed that my international credict card is not accepted. Therefore, I'm unable to activate my SIM card and choose phone number. Is it possible for me to go to the top-up shops to activate my SIM card and choose a phone number there? What shall I do next?
I do not believe the store would activate a sim card that you already have. Recharge.com will sell you top up codes and accepts Paypal.
06-12-2019 09:04 PM - edited 06-12-2019 09:06 PM
PM accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S.
You would need to purchase vouchers or use a debit card such as koho virtual debit card.
06-12-2019 07:26 PM
@Tingyu you will need to always buy vouchers, and top up using them. you could also buy a prepaid credit card and use that so you can get your atopay bonus. there are also virtual credit cards like koho (i think Public partnered with them a while back) or you coudl use an online service like recharge.com to buy a voucher (they are however more costly than buying vouchers from stores.
once you have a voucher code return home and activate the sim using the voucher instead of cc option