Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Even though PM has implemented upgrades and taken the site down for maintenance, I am doubtful as to what was exactly performed. The Self Serve took me a full 5 minutes to log in. Then another 3 minutes to View Usage. Another function that does not w...
I just signed my wife up for her new plan last night (went completely smooth btw... all up and running in under 2 hours, including number porting). I've been a Windows Phone user for a few years now, and any time I've unlocked a phone for another net...
So, I just pulled the trigger on a OnePlus Two. I've been with my Nexus 5 for just over two years, it's served me well, but the itch got to me and by chance I got an invite on their forum, so thought, what the hell... Anyone here have experience with...
I would just like to say a quick Hello to the PM Community and my experience signing up for Public Mobile. After educating myself through the Public Mobile Community discussion and Knowledge Base forums I decided to take the plunge and sign up for P...
Hey guys! Would it be possible for a staffer from PM to send a test message to this number please? Nobody else is in the house right now, and I can't get a hold of them either. I have the suspicion I'm having the same issues I did a couple weeks ...
Hello! I just wanted to let the community know that I completed a new activation with Public Mobile this evening, including a number port from Telus, and it couldn't have gone more smoothly! I simply followed through the getting started pages, provid...
Hello, i'm looking into buying an Alcatel one touch idol 3 4.7 and i want to know if it will work pn PM.this is the specs of the bands: GSM (850/900/1800/1900), UMTS (850/900/1900/2100), LTE FDD (Bands 1/3/7/8/20) thanks
Hello,There were 128 people killed, and over 200 injured, of whom 79 are in critical condition, due to near-simultaneous attacks in Paris last night.Who the perpetrators were is immaterial to the reason for this post.I wish to express my deepest cond...
Hello PM! I'm a new customer excited to be a part of a community and save some money I'm currently awaiting transfer of my phone number from Telus but I'm content to be patient with this (within reason of course since I'm already paying with my sim c...
Hi everyone,First of: I'm thinking of switching to a OnePlus Two very soon considering my iPhone has been a disappointing piece of "technology" recently. Nevertheless, I need to know if it works on the Public Mobile network in Canada.And if so, how d...
Whereas monthly service intervals, on average, are (subtly) longer than 30 days, I see a more significant difference: monthly renewals/payments are easier to remember. Calendar reminders are also easier to set up. I wonder if PM users would value a f...
Has anyone else been experiencing network connection issues since updating to iOS 9.1 in the past few weeks? My wife udpated her phone within the past week and several times she has not been able to receive calls or texts due to the signal being drop...
Hey all, I registered today and activated my sim card, and have verified that voice, data, and text is working on my account. However, I'm unable to log into self serve. Kept getting "Generic Error Oh no! It looks like something went wrong, but don...
Hey folks, I just switched from Wind to Public Mobile and am very satisfied with the service so far. I was wondering if there was an Android/iOS app forthcoming to manage PM services? I searched on Google Play and didn't see anything available as yet...
Today, Nov 7 2015 I ported my number to another provider with the intention to cancel my account effective immediately. I have tried to log into my self-serve account but it was not possible and I got the following error: "Sorry ,your login has been ...
Did anyone get this text before? I'm just curious if it's actually from PM since I don't ever technically speak to anyone from PM. I received it today from 4704:Public Mobile: For a chance to win a $250 prepaid credit card, complete a free survey abo...
Hello: I have setup my public moblic account by using @gmail.com tow weeks ago, but i forgot the password,I try to reset my password, but the web show unable to verify my email address which is @gmil.com in self service account? I need to login ...
So I was sitting on my phone in the middle.of texting when an icon popped. Up and said no Sim detected... my bill was just paid not long ago and I turned off the phone took out the battery and my Sim card waiting about 2 in put it back in and still t...
Hello, Does anyone know what settings I should use to create WiFi hotspot with my phone. I have turned on my hotspot and can connect devices to the hotspot but once connected the devices don't have internet access. I have tried finding info in this c...
Good morning guys, I will go to US for vacation and probably have more business trip to US next year. Now my question is how much the rate for Voice and Data is in US. My current plan is Unlimited Ontario Voice Unlimited...
My wife recently signed up with PM. She gave my phone number as the person who referred her. During activation there was an error in porting her existing Virgin number and she was forced to take a new number. The payment went through and the SIM got ...
Hello PM Community, I activated my second mobile account with PM this morning, Nov 5th 2015. After entering all the information including porting in a number from chatr mobile, my new account was active immediately (~8:54 AM). I was also able to imme...
Hi. I have ordered a triple punch SIM card because I phone an iPhone and it uses nano sim. Can I change my service to the new one? If so will I keep my current plan which is the $20 plan because I had it for 4 years.
Hi, I'm trying to crate an account to activate my account but it won't let me, and then it asks me for my phone # but I don't have one. My sim card does not exist either which is brand new
Hello,Here are two humorous videos that are PM-related:https://www.youtube.com/watch?v=J4DpKN7_HRQhttps://www.youtube.com/watch?v=uZUIcwmmqH8Enjoy!
Hello Community! I will be moving to Vancouver but I have a Toronto public mobile number. I want to change my current Toronto number to a Vancouver number while I am still in Toronto. I have the unlimited talk and text Canada-wide plan. So, my que...
Hello I currently have a samsung galaxy ace-2x activated with public mobile. My brother gave me his Moto G wich came with an unactive public mobile micro sim card. Can I cut my ace2x sim to fit the new phone? If not can public mobile activate my moto...
The whole idea behind the Community service and having no Call Centre does not work. It takes ages to get good service and when you have no one to talk to, then it's like shooting in the dark. My wife had an issue when activating her number. She got ...
Hello, I recently changed my plan to have data, But i dont have interent access!! i tried to read the disscussions and change the APN with unlockit.co.nz, no results!! Does someone know how to solve this issue?thnk you,
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