06-24-2019 11:58 AM - edited 01-05-2022 08:09 AM
06-24-2019 12:28 PM
@travisferguson wrote:I did try that but I don't remember my security question.... could I get a code sent to my email?
@travisferguson In that case you need to contact PM directly.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Note: Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).
* Please note that account verification may be required when contacting the Moderator Team *
06-24-2019 12:27 PM
@travisfergusonYou will need to contact the Moderators via this link.
06-24-2019 12:26 PM
I did try that but I don't remember my security question.... could I get a code sent to my email?
06-24-2019 12:21 PM
@travisferguson wrote:Could you send me a reset code to my email?
@travisfergusonIf you need to reset your password just select the forgot password option from the login screen.
06-24-2019 12:19 PM
Could you send me a reset code to my email?
06-24-2019 12:06 PM
@travisferguson wrote:Please help reset account
@travisferguson The lock will reset in an hour so you need to wait and try again. Clear your browser's cache and maybe try incognito mode.