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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 19870 Views
  • 124 replies
  • 33 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 31345 Views
  • 184 replies
  • 27 Bravos

Issues with my Moto G

HI Public Mobile, You called me repeatedly recently, and on the third call, I realized that there was a problem with my Motorola Moto G XT1032 smartphone, because the screen didn't light up, the phone only vibrated, so I couldn't take the call. There...

Graeme by Good Citizen / Bon Citoyen
  • 968 Views
  • 1 replies
  • 0 Bravos

We’re listening

Public Mobile is in BETA, which means we’re looking to continuously improve some aspects of our Community and website. To do so, the Public Mobile Community Team ( @Mat_F , @Jeremy_M, @Mansi_G, @Moid_I and @Caroline_B) is looking to our vibrant Commu...

Moid_I by Retraité / Retired
  • 9367 Views
  • 125 replies
  • 3 Bravos

Anti-malware, junk file cleaner, and battery booster

Hello,For the past year or so, I have been using 3 apps downloaded from the Google play store.They are ad-supported freeware. The company is Cheetah Mobile, located at www.cmcm.comThe apps in question are:1: Battery Doctor (Battery Saver)2: Clean Mas...

Martin by Legend
  • 1340 Views
  • 5 replies
  • 0 Bravos

Online File Converter

Hello,For those of you who need a file converter, but do not wish to download an app, visit www.zamzar.com I have been using it for years without any problems. The company mails only the link to a converted file, and that's all. Zamzar in no way, sha...

Martin by Legend
  • 2508 Views
  • 5 replies
  • 0 Bravos

SMS Text From *611 To Remind Me To Pay

Hello,At around dinnertime today, I received an SMS, reminding me to pay by April whatever.To summarize it, it said that, if I had already paid or was using auto-pay, I should ignore the message.It's very important to me that I have the entire messag...

Martin by Legend
  • 4166 Views
  • 11 replies
  • 0 Bravos

"10 Apps to Help Execute the Perfect Prank"

Hey Community-goers,   Still looking for creative ideas on how to prank your buddy tomorrow? Well, you're in luck because you have these 10 fantastic apps to help you with that.   Which one is your favourite? "Dude, your car!" would be my pick. Those...

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Val_T by Retraité / Retired
  • 1125 Views
  • 3 replies
  • 0 Bravos

voice mail messages

Hi.  I am a Public mobile customer  who is  currrently abroad and will like to listen to my voice mail messages. How can I have access to my own voice mail when my phone no longer works overseas?Thank you. Best,Heng Ong

hengong by Good Citizen / Bon Citoyen
  • 2348 Views
  • 11 replies
  • 0 Bravos

Resolved! Public Mobile failed to port my number

On March 13th, I tried to activate the Public Mobile SIM I got in the mail. At the time I also opted to port my existing mobile number from Koodo. However, the credit card could not be verified (I think i might have made a mistake entering the addres...

leejoohy by Good Citizen / Bon Citoyen
  • 7089 Views
  • 27 replies
  • 0 Bravos

New Tri Punch Sims

So got a PM from PM asking if I was interested in testing out the new Tripunch sim. Saying yes as love to play with anything pertaining to cell phones I was expecting some dummy sims but actually got some actual activation sims.Thanks PM.I have given...

DK by Model Citizen / Citoyen Modèle
  • 2562 Views
  • 27 replies
  • 0 Bravos

Can't access my pm number.says invalid sim

I actually brought a new phone and Sim card in the month of June.was inactive after august so guess my phone is deactivated.How do I get it running. Can't call customer service or sign in using password.please help.

anto by Great Neighbour / Super Voisin
  • 883 Views
  • 2 replies
  • 0 Bravos

download unsuccessful

I got a photo by email but can't download it even if I have lots of space for it on my phone. Why is this happening?

bigmamma by Great Neighbour / Super Voisin
  • 614 Views
  • 1 replies
  • 0 Bravos

Accès boîte vocale francaise, combien coûte?

Voici, je n'ai pas obtenu de réponse par courriel, donc je m'adresse à la communauté. Comment faire pour avoir accès à ma boîte vocale française de préférence et combien ce service coûte? Merci.

cmelomane1 by Good Citizen / Bon Citoyen
  • 3200 Views
  • 2 replies
  • 0 Bravos

Resolved! Text not working on new activation

I tranfered my number over to PM. Not did I get the wrong plan but I am not able to send or receive any text msg. I get notification that I must add this but it included in the plan. Email PM 4 times and no reply. What am I to do????

coreenaroger by Good Citizen / Bon Citoyen
  • 2587 Views
  • 12 replies
  • 0 Bravos

Online Banking

Online banking is the way that I pay most of my monthly bills.  It would be great if PM offered this service to us.  Any feedback?

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