Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Travelling to the US for a few days. Have purchased data roaming add-on and wondering if I need talk or text add-on when my plan has free international text and unlimited Canada-US calling
Hi everybody,On Dec 12, 2018 I signed up for Public Mobile for $35 plan with 4.5gig data. As my data was cruising to an end, on Dec 03,2019 I bought a $40 voucher from Walmart & my account in public mobile showed availability of $10 and I clicked for...
Using a Dual SIM cell phone? Is it possible to use two PM SIM cards / accounts in one phone? I'm just wondering if anyone has , or is doing this? Thanks
Does anyone know if the Blackberry Classic will work on PM? With data and everything...
After a long wait for 3 full days, I got a MOD replied on the no service issue, and they rectified it. Then, I asked could we get some credit back, they said, no, but we can reset your billing cycle to today. I said, fine. And NOW, they changed my or...
Can not get phone or data working on IPhone 7 - loaded the listed APN settings but no luck. Any help would be appreciated.
Hi,I have a plan which supports local calls, but I am unable to make calls to some specific local numbers. I live in a small town called Schriber in Ontario province. The local numbers to which I am not able to make calls are Local government organiz...
Hello, I have changed my plan on self serve and after I have already topped up my account it is telling me that I do not have a "Long distance" add on that allows me to make calls. I am making local calls and it is still telling me this message.I hav...
Just signed up a couple phones today. My son has an iPhone 5c and we set him up with the Unlimited Talk/Text plan. If I click his wifi off to use his plan, it takes 5+ minutes just for a simple "testing" text to go through from my phone (rogers) to...
i cant make any phone call
Hi, I have just activated the service with PM and unfortunately, I am not happy with the network. I would like to cancel it but can anyone advise how will I get a refund of unused days for an already paid amount for the whole month? Also, I have some...
I changed my plan today and made payment, yet have no service. I have PM'd the Mods and have got no response and more troubling ...The last time a mod responded to an inquery was a WEEK ago. Where are the mods and how do I get my service restored? ...
Everytime I purchase US roaming it doesn't work. I then get in touch with a team moderator and they try to get it going usually with some success. It works for a couple of days and then boom it stops and I have to get in touch with them again. I h...
Is the Motorola Moto G6 Plus Model # XT1926 fully compatible with the 3G and 4G networks? The seller lists the following as supported network/bands. 2G - GSM 850/900/1800/1900 MHz ; 3G - WCDMA 850/900/1900/2100 MHz ; 4G - LTE B1(2100), B3(1800), B5(8...
Hello,I have no service on my phone.I have the Public Mobile account, paying with AutoPay and everything worked perfectly well. Public mobile was able to charge my credit card in order to pay every month.On my account page, it says that Plan expired,...
Happy New Year To All ! My question is about account renewal payments and vouchers. Been with PM for one month coming up and so far so good . I took a $40 plan on 30 days and purchased two $40 vouchers at Walmart when I purchased my sim card there. I...
Hi, Im keen on switching to PM. Can I opt for the call only $10 for 30Day ( I would like to carry forward my existing number which is with Chatr) and add the $10 for 200MB, bringing my total to $20? If Yes- how do I go about this?
how do i find my phone number in my phone?
Moved recently to Montreal and was looking into getting my phone number, found PM and liked how it seems, I just have a couple of questions. Was just using the tool in the site if my phone would work within the network of public mobile, it's an iPho...
Hello, I just changed my plan to the $25-plan unlimited calls and texts. Unfortunately, I am unable to make or receive any calls even trying my voicemail. The automating message of (we cannot complete your call you don't have long distance add-on) is...
Ok so i went to walmart and got a free sim card and supposed to give me a credit for the 2nd month free . I chose the 40$ unlimited talk and text with 4.5 gb of 3g data. I just checked and it put a credit of 10$ on the account . I I looked at my pla...
I bet you guys are getting sick of seeing my posts... but I’m seriously confused. How the heck has it taken 4 days, Friday will be day 5 to get back to me. My original message was sent last Friday, a Mod Team Member replied on Sunday afternoon asking...
I changed my phone number today and it still rings on the other phone how long til it will ring on my cell ?
Tried registring a new account, but when I enter my phone number the response is taht my number already registerd with my email and I have not registered my phone number at anytime.
Hello I just came back from the United States but texting was working perfectly fine last night and this morning now I cannot receive text messages please help. I have restarted my phone and still no texts.
Hi, Could you please suggest me how does that $10 off for 6 months promotional plan work if my per month rechage is $30 or more ? I got new $30 plan on 30th December 2018 so does it mean that I am automatically eligible for that plan or how I will ge...
Hi all question about the new deal: $40 4.5GB 3G + 500 MB autopay bonus. Does this mean you get 500MB INSTEAD of the $2 autopay reward? Or you get both the 500MB bonus plus the autopay reward still? Thanks!
My phone number is 604-xxx-xxxx, and I tried to transfer it from Chatr to Public Mobile. After filling the informtaion when I activated public mobile, I call other people using PM sim card, it seems to be no problem and showing the correct number on ...
Signed up on dec 31, 2018. Cant receive calls. Cant send or receive texts only can receive the generic texts that are pushed to the phone and make outgoing calls. Data also works with no issues. Phone is a factory unlocked s8+ which I have used on th...
