Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This is totally stupid posting a question and hoping someone in the general public has the answer. Ya catchy, public mobile. Im not giving the public my money for your service. Im not happy with your service.
can't send or receive mms on MI A2 android 9
Am I Eligible for $50 plan that gives $10 discount for 6 months, I became customer just 45 days ago??
My plan includes: - 100 Minutes Canada-Wide Talk + Unlimited Incoming Minutes- 250 MB at 3G speed- Unlimited International TextI've used up all my current data. (250MB)After that, I can't make a phone call.I use public mobile for the first time.This ...
How do I port my number?
Hi I am trying to port over my phone number and I am receiving this message: We were unable to transfer the phone number you entered. Try one of the following options:- Make sure you entered your number correctly.- Select a new number.- Contact th...
Hi, I have been with Public Mobile before and am thinking of returning, while looking at plans I noticed that Public Mobile no longer offers a way to "Build Your Own" plan and that all plans (except for one "data" plan) are locked to 3G speeds.If one...
Hi, Just got my dad a $15 plan, went through the activation process. I used a referral code, but the $10 credit isn't displaying in my account. Does that usually happen? As well, I selected to port/transfer his number from SpeakOut (7-11 pay as you ...
My first post / question here: I activated my account with Public Mobile back in March, at the time the plan included a 500MB bonus data for auto-pay. For some reason the bonus data is no longer there under my account (auto-pay has been there from da...
From this Monday, I sent several messages, but there is no response at all. If PB doesn't have a call centre for customers, PB should give any response about my private messages such as the progress of problem's resolution, or even checking the messa...
I need help! I have a sim card inserted on my phone and the provider says its telus but the sim card inserted is from public mobile. I was using freedom mobile before and decided to switch to public mobile. I just got a text message saying "We're exp...
today I purchased a top up for my public mobile plan, entered it in and now it is telling me that it is active, but it will not let me call or text, and when I try to make calls it tells me I dont have a long distance add on. Please advise what is c...
Is Public Mobile planning to offer more 4G plans? I am pretty disappointed by the loss of the 'build your own plan' option. I was planning to switch to the 90-day plan in the short term. This is a minor change that would've saved a few dollars a mon...
hitoday i refil my phone $ 25.00 , after that i am dialing but my call is not going throuh, and messeage is saying you are not uble to registerd with long distance call but i am calling at the same number before i dialed all the time since 8 years ,i...
Have cut and pasted the following from my account page ----- "If you have a Talk and/or Text Plan only with no data, the Data Add-Ons available to you will be defaulted to 4G LTE speed."Since my $15 plan includes 250 mb of data at 3G speeds it seems ...
The $15/mth plan indicates that I should have unlimited international texting. But when I'm in the US I tried to send a text and I received a message saying that my plan does not include US Roaming text messaging. Does this mean that I cannot text ...
How to update Auto pay by VISA?
Love the new website theme & marketing colors. Can't see or change plans, in MyAccount. Any ETA?
cant access my account email not recognized trying to change banking info bill preston xxxxxxxxxx Edit: Personal information removed by will13am. Please do not post personal information in the public fourm.
Hello. I bought a sim card a few months back, likely 6 months back actually. I have no idea if they expire. All I know is when I set up registration it acknowledged that my sim number was correct. On to the rest of the registration, filled out my...
Yes this awesome especially with the new deal expiring today. I just convinced four people to switch. I bought my SIM on August 8th one day before London drugs offered it for free. I'm going to ask for a credit. Has anyone else been in this situation...
I was able to port my number rather quickly (kudos to Public!!!) but one issue I have is that I forgot to disable call forwarding to my VoIP provider when I was on my old service and that is still active? I can call out from PM but incoming calls sti...
Went to Hillcrest mall Richmond Hill this past Tuesday to sign up for new account. The guy wanted $15 for sim and $25 to port number and activate new account. Is this correct or was he trying to over charge me
I'm looking to join PM and have a friend I would like to refer after. Are you provided with a referral code to provide to others right away or do you have to wait? If so how long?
I ported my phone from Koodo a good few days ago. On Monday, the line was dropped from Koodo, but it still hasn't been assigned to Public Mobile. I get the usual "6UM1/6UT3" message, and have pm'ed the mods. They are taking almost 48hours between eac...
It renewed on July 11th and I got my first notification about 5-6 days after (75% usage) then a week and a bit later another (95% usage). when I checked it was almost 1GB and I know I have 3GB in my plan then that's when I realized it must have been ...
Moderator_Team Sent: 08-21-2019 07:54 AM IgnoreMy public mobile PUK numberHi, I need my Public Mobile sim PUK #. I use a dual sim, and Chatr worked fine with me adding a SIM lock. Their previous number was 1234, or 12345. So I tried to add my SIM ca...
I've recently purchased a public mobile top up for $25 wich is the price of my current plan but the service is still not active. ive tried to talk to a rep but only get the machine
Hi all - I'm wondering why I am not seeing a loyalty reward listed for my account. I've been a PM member since September of 2017. I'm currently on the 30-day, 4.5 GB 3G plan and have not had a disruption in my service since 2017. My RewardsLoyalty ...
After activating my wife's phone successfully, how do I add my daughters phone to the same account without having to create a new account? Like one account, multiple cells on it? Thanks!
