Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Why am I getting the info ”Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time” if the number I am trying to reach is *******and this is a Canadian number for Canadian Tire Bank?
This is LISA AGAIN PM. I want to stay current. I am at work in Uxbridge and since Sunday June 12th I was your new customer. My plan worked for two days Monday and Tuesday and Wednesday morning i woke to NO SERVICE, NOTCONNECTED TO NETWORK. I have nev...
Hi, everyone! I have a couple of phones with Videotron (unlocked), and I'm currently outside of the country. As my current provider doesn't offer suspensions, I'd like to transfer to Public Mobile as soon as possible ($$...). Can I activate the SIM ...
I'm in NB I woke up with no service, tried rebooting but still nothing, have had this service for over a year and plan didn't expire until the 25th,any ideas?
Almost all new phones have integrated GPS receivers these days.Most new phones (the better ones) also have integrated GPS transmitters.And the few new phones which do not have any dedicated GPS hardware can still mimic GPS functions, using the cellul...
I order my sim card last week but I realize I didn't get a confirmation email sent to my email last account so I can track my order. Is there any possible you can resend me the email confirmation please. Cause my wind service top up due date is this ...
Recent new porter, and I just got an email for a survey from PM, conducted by CICIC, for a chance to win a $100 prepaid card. This legit? Anybody else get one, is this just standard for all new customers?
I am a new customer, I activated my SIM on Sunday June 12,2016. Since this morning I have no service and my SIM not reading. I am not able to check my mobile network because of the error my previous SIMIS NOT READING FROM ANOTHER COMAPNAY EITHER. My ...
Hi there, I just joined PM. My plan doesn't includes any voice. However when someone called my number , it goes to some voicemail, which I can't check it anyway. Is there any way I can disable the voicemail?I really don't want anyone think I will che...
Hello, Does anyone know for how long your account remains active if you don't add funds to your account and your cycle is over? Do you loose your number if your account is deactivated? Thanks
I have an i-phone five and am trying to connect it to my new car . I have downloaded all contacts and tried to call someone and it told me that it would not connect as no connection to public mobile. What do I do now?
Hi! I'm fairly new to PM, just ported my number last week. I have a moto X, and whenever I try to send a text to particular numbers, I get the follwing response."Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time....
Updated July 20/17.To view private messages that have been sent to you, locate the small envelope to the left of your avatar. Click it and your mail will be displayed. Normally the feature "email subscriptions for private messages" is automatically ...
Myself Neel Vashi, a public mobile user. My number is 807-****-*****. I am facing a problem while making calls to local numbers. It says that I need long distance add-on on my phone to make a local call. I've faced this problem earlier about 3-4 mont...
Hey Community, The Euro cup has arrived - interested to know if you're following?, who do you think will win?, and which team/country are you cheering for?
Hello i have try to make a payment but its not working can somebody from public m help me
Hi due to technical issues on your website last week i was unable to change my plan and i was wrongfully advised that i cannot take the 45$ 30 days plan with talk in province canada text and 1G data so they changed it for me to a no data plan. I have...
I have Koodo, a phone and number and want to switch to Public Mobile, but want to talk to a real live human. Don't see any options to do this.I hate this forum, I want to talk to a live person.
Hello Xiaomi users, I wanted to share some good news with all PM users. If you have used Xiaomi with Telus or PM before, you know you have to set to 3G as your preferred network. Yesterday, I noticed I couldn't get data working! Well, turns out I hav...
Hi, just want to let you guys know that PM self serve will put you on a $50 day plan instead of the 90 Day plan, but they take a lump some of money from you then every month they continue taking money, they need to fix this for me and all others they...
Following its entry into Ontario with offering service in Timmins, Eastlink has successfully expanded to bring its wireless offering to Sudbury. See mobilesyrup ... and it has LTE! However, after reading some comments, it seems Eastlink doesn't hold ...
My plan includes data usage 1G each month , but it seems that the 1G is for three months in total, not for each month. Why?
-Per month not per 30 days... this is a real problem!-Offers a 45-50$ unlimited data plan..otherwise your 1gb option is more expensives than the Virgin, Koodo(also own by Telus...) and Fido and you have no support and a bad self service plateform tha...
I didn't change my password. why every time it changed by itself? how it happened? this is 3rd time already. some1 please help and please tell me why.
Why PM doesn't add romaing addon. It is very helpful I think. Every time I go to USA. It is no way to reach people. Being PM customer for almost 2 years. I really don't want to change carrier.
Hey everyone, I have a Asus ZenFone2 and am having difficulty sending or receiving any photos on MMS. When I say difficulty I mean people send me photos and I never even know. If I want to send them a photo, it just stays frozen while "sending..." I...
Hello everyone, After much deliberation, I have decided to leave PM and switch to Fido. I am still a strong supporter of the self-serve approach to mobility, but I've become disillusioned with the light-hearted attitude that PM has demonstrated towar...
I have noticed that PM does not seem to support "special service numbers." Is this something that is possible. I can volunteer to build (and, perhaps, maintain) the list. Examples desired are, *MTP (687) - Metro Toronto Police (non-911)*OPP (677) - ...
Ok I know some are self explanatory but others I am just clueless on. What do the different titles mean?And what are the rankings? Public Mobile - official account (?)Oracle - official information source (?)Mayor - moderator (?)Deputy Mayor - assista...
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