Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I can't able to send text messages to one number and that number is also public mobile.
Can you add a USA data/talk/text add on plan to a grandfathered $10 plan?
I recently joined Public Mobile and started with a $25 plan. This is scheduled to change on October 28 to a $10 plan. Will this change be honoured given that the $10 plan has been withdrawn? Any idea what will happen on the 28th? thanks
I was advised I receiveed 1 gig of data as a bonus, I logged into my self serve and seen the one gig add on however once my data that was included in my plan finished the one gig was not applied and now my account shows I have no data. I also note th...
UPDATEWow, the community is AMAZING! Thanks so much to all of you for your help. After reading all the replies I tried out a sim card I had for lucky mobile and the blackberry works fine so far after their customer service line told me it was not co...
I noticed this when I logged this morning. Seems to also include calling to USA. I will just add that for $60, the US Roaming plan that was canceled as of last night had much better value for the same price.
PM's recent Announcement kindly appraised the Community of successful troubleshooting efforts, some improvements, and some bug fixes. I offer congrats - good job folks! - and I hope to see more of this stuff in my future with PM. And I address my su...
Hi, I bought a sim-card on Sept 15, 2019, with a $25 plan in London Drugs. I was told then about a promotion that applies to my plan. It should be a second month for free. But it's not written about it in my self-serv account. Moreover, I have the f...
Hi all, I'm in Hawaii right now, I've loaded up my account with the $30 required for the 1gb data, followed up and purchased the 1gb add on, and my data is still not working. Why? It was purchased yesterday and I have restarted my phone yesterday and...
How does one Reply to a Private Message? Mark a Message as Read?
What happens when you exceed the given number of minutes on a Plan? Cutoff? Cutoff with warning (when)? Overage charge (how much)? Likewise for limits on data. Thanks.
Hi! I was on $25(1GB) Plan for the first month and I loaded $40 to upgrade my data limit which got added twice due to no notification showing on the website screen that once the money has been added. So, in spite of loading $80 from my credit card, ...
i lost my sim card and i get a new one but i face difficulty in transfering a old number to new number and also i dont have a public mobile accout and i also forget my e mail address amd also that number i am using is 10 year old so please let me kno...
HelloWhen I was setting my account today,I fogot my referral code of my friend at that time.so i did not enter referral code. my fridend referral code is xxxxxPLEASE APPLY Referral code for my account discount . thank you edit by mimmo removed r...
I lost my phone and when it was handed in to Lost and Found the SIM card was gonne. I bought new SIM card, kept my number and account etc following instructions from this community. Now I need to know if the person who stole my old SIM card can use i...
HiMy name is xxxxxxxxxxxxxxxxx.I am refer to one of the my friend on 5th of September 2019 ( Thursday)but I don't get any rewards from public mobile. I already talk with my customer service representative but she told me sent the email to public mobi...
will my $10 plan remain or what?
USA 250 mb of data used in first 5 days. It will not allow me to add more I'm in the USA and need more data for maps etc... what can I do ? Help!
I pay for 1 GB of data a month. It's worked for the last 3 months. I can no longer connect to it. I've tried fiddling with the settings on my phone (Samsung s8) and still cant get it. Any ideas on what the issue maybe. It's not used up as I just star...
If I want to change phone number, Transfer a wireless or wireline number from another provider, How much do I need to pay for ?
Hi all, I have a $15 plan since April this year with 100 min Canada-wide talks and unlimited incoming calls and autopay. However, today I found out that I am no longer able to make a call: when I tried to call my spouse, my phone told me that "long d...
Hallo.i can't pay with my visa debit card RBC.can you help me please?Thanks
Is this plan going to be gone? If I go to US later, i can't change to this plan?https://www.iphoneincanada.ca/carriers/telus/public-mobile-60-8-5-3g-data-plan-2gb-expires/
My mom plan has not have data for a very long time. Can a moderator check to see if my mom plan still has data included. I check to see if she does but I it doesnt show if she used it all up or anything.
Anyone who tries to leave me a voicemail gets a OCN error. Can PM manually set up Conditional Call Forwarding for me?
I'm on the $30 plan which is the same as the new $25 plan. PM gave me 1 GB bonus for the last two months (I think) and am:1. Unclear whether it's something that happens every month from now on?2. Not sure if it disappears if I switch plans?
Hi,I want to change my Email account , when the first i set my number in puplic mobile in walmartthe guy enterd my email in correct missing 1 letter, now i forget the password,and i can't change it because the email is not exist. please help me.
Hi This is actually for my mom who is also with public mobile. She's been a member for over a year. And her plan renewed on Oct 1 but her data is not working. I went into her account and it says Acount Status: Plan Expired. I'm guessing her autopay d...
Can I request apon signup a specific number that is no longer in service ? It for personal reasons!!
