Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
HiMy account got debited twice this month and I don't understand why.
My auto payment is on but it's showing account suspended due to insufficient funds. How to resolve this problem?
I got charged for a sim card on Friday May 15th $11.10 and again Thursdays may 21 for $11.10
Thinking of switching to PM. The phone that I am thinking about purchasing has two versions. (International XT1941-4 ) or (Latam XT1941-3 ) Which would work best? I'm assuming the international model. Would the Latam model work just fine? As it'...
Hi, I tried to sign up today, but when I enter my phone number to set-up an account I get: * The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here. I don't think I signe...
hey there, I just signed up for public mobile and I am currently waiting for my phone number to be ported over, do I have to cancel my old service provider before they can port it over or do I wait until it is done?
Hello everyone, I subscribed for the $50 plan and I get 8.5gig regularly, however, this outgoing month, I my usage says I've used 8.2gig or so. It's strange because I have wifi at home and almost everywhere I go. Can this be an error from Public Mobi...
I know we aren't traveling to the US unless your an essential worker. If PM wanted to target an essential worker traveling to US then maybe bring back Canada US plan. It would get essential workers for example the many truck drivers or medical worker...
My SIM card is locked asking for a PUK code why ??
What are all the different ways I can earn rewards so I can reduce my monthly bill?
Hello everyone, I've activated my 2nd number (using different email address from 1st number) at noon today but it is still not on network 7 hours later. I port the number from Rogers. The first number activation took me 45 minutes to be able to use t...
https://mobilesyrup.com/2020/05/22/public-mobile-cost-1gb-lowered/ Yay. My whole $120 cost of 8GB's helped out. The cost of the 1GB add on is now permanently at $15. Now still the Plans are better deals if you need a lot of data. But I believe this ...
I have an old(er) Nokia 2125i model (that's what it says inside). Will it work with Public Mobile networks?
Hello fellow community members! What is the cheapest way to keep an Apple Watch (cellular version) connected to the internet? How much internet do you usually use with an Apple Watch? Any other tidbits you can share to help with the purchase for a Pu...
I registered for PublicMobile. I entered my promo code and it was accepted. I was to receive a $25 credit. Where is the credit? How come it is not appearing in my account?
Have my account on autopay and my service was suspended because it shows that I have not paid. My cc company said everything should be fine. Tried to remove and add CC again as well as another CC but the payment does not go through. Who do I ask for ...
Hi I purchased a SIM and went through all the steps to activate, only to get an error screen. Now my sim is not valid. Anyone have any thoughts?
Hi Why is my data being blocked on my phone when I'm on a mobile wifi Hotspot? I didn't realized I'd gone over my data limit (since topped up), but shouldn't it be fine when I'm connected to wifi? Also, how long does it take to unblock data after you...
My phone is not working but it shows active. Payment made but not due until May 29. Shut phone off and waited. Nothing!Need this fixed or my money back so I can get a working plan
Wanting to clarify the friend referral.....so if my friend uses my code - who gets the $10 credit? I know it can take 72 hours to show up.....I know I will get the 1$ for every month my friend stays on.....it's the initial that I'm not clear on
Hey guys, what's the cheapest way to pay for a PM plan?I've heard of a 5% off credit somewhere, is that still around? For reference, I'm in Alberta. Thanks
I activated my new PM account yesterday and requested to port my number from Virgin Mobile. I received a message from Virigin saying they had a request for the number. The data works and I can make call out but I am not receiving any incoming call. ...
Hey all, I have my account set to auto pay, but wanted to add funds to my account. I was charged tax to add funds to my account, am I going to be charged tax again when my payment goes through?
Hello for some reason I am getting emailed twice daily from the moderator team asking if everything is ok? I did not reach out to them but was asked if I needed help. I replied, no thank you for asking. Today I signed in and had 4 more messages. Is...
my friend rewards went from 52 to 23. can someone explain what may have happened?
Hi,Can I change the code that I used for my activation into my husband's code(xxxxxxx) so that he can take $1off? Edit: Referral code redacted by will13am. Posting of referral codes, seeking referrals and offering referrals in the public forum is n...
My husband received a text that he got a referral. We checked his account and we see the friend and $1 referral. What we don't see if the extra bonus for referring a friend between May 14-31st. Does that take more time ?
