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Remembering @computergeek541

Dear Community, We have some sad news to share today. We have learned that our Oracle and friend, @computergeek541, passed away suddenly on the morning of April 29, 2026. An active community member for the past decade, he was passionate about helping...

DR_PM by Public Mobile
  • 755 Views
  • 18 replies
  • 19 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 66449 Views
  • 177 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 70491 Views
  • 180 replies
  • 32 Bravos

Resolved! December Community Rewards

I just got notified of my Community reward  badge. The announcement must be imminent! Edit:  Ok wait apparently got three...top 1%  top 5% and the top 50%. I know if was on here a lot but thats ridiculousmessiness!

Resolved! too much data gone

Hi, My son is on the 250mb plan with unlimited calls and texts, and using an iPhone 6. My usage overview indicates he used nearly 223mb on his first day. 14/01/2020 12:04Web     223.04 MBMB$0.00 This is extremely unlikely, as he has only been texting...

khannaford by Great Neighbour / Super Voisin
  • 3770 Views
  • 16 replies
  • 0 Bravos

Add ons

Just purchased the text talk us roaming add on and it is not showing up in my account . I leave for the airport in Buffalo in an hour need to here from someone what is going on 

lornecrumb by Great Neighbour / Super Voisin
  • 2996 Views
  • 11 replies
  • 0 Bravos

PM Number showing up as USA on caller ID

Hey gang, Just got my PM number (a 431 number in Winnipeg). I called my dad's number (a 204 Winnipeg number with Bell), but my location showed as the United States on his caller ID. Is this a glitch on my end or his? Would he really be charged for an...

birdinator99 by Great Neighbour / Super Voisin
  • 2246 Views
  • 10 replies
  • 0 Bravos

Resolved! Different payment price ($225) being shown under rewards (12 GB/$40 plan)

Hello all, First post here so please let me know if I need to add or change anything. I am currently on the 12 GB/$40 plan and due to rewards my usual payment comes in under $120. I am also on autopay. I was checking the rewards section to see what t...

Image 2020-01-14 at 9.53 PM.jpg
sm10 by Great Neighbour / Super Voisin
  • 1607 Views
  • 4 replies
  • 0 Bravos

cannot make outside call

not able to make outside call even though have not used up the 100min limits if outisde calls made is added. airtime usage limit already used  up in the system.

audrey1211 by Great Neighbour / Super Voisin
  • 1866 Views
  • 6 replies
  • 0 Bravos

Resolved! “Plan expired”

I was just checking my data usage and tomorrow is my next payment, January 15. I signed up for auto-pay.  It says Plan expired in red, I'm guessing because today is the last day of this billing cycle? also it says I am paying $30 tomorrow, last month...

KellyMarianne by Great Neighbour / Super Voisin
  • 1755 Views
  • 6 replies
  • 0 Bravos

Call Barring

Hello,   I'm looking to enable Call Barring for ALL Incoming calls. This phone is my work phone, and although I ask clients to Text only, the phone is always ringing. In order to eliminate that, the only option i can find is to enable Call Barring.  ...

GSATV by Good Citizen / Bon Citoyen
  • 3148 Views
  • 10 replies
  • 0 Bravos

SIM card

I have a SIM card and trying to pay for the plan but not letting me 

Lisa2213 by Great Neighbour / Super Voisin
  • 1224 Views
  • 4 replies
  • 0 Bravos

New Sim Card invalid when trying to create account

Tried to creat an account, went all the way through, entered my payment and it came back with an error happened need to try again, when I do I get the Sim CVard Number is invalid. Must be locked in the other attempt, any advice,,,, thanks 

Boggy666 by Great Neighbour / Super Voisin
  • 1141 Views
  • 4 replies
  • 0 Bravos

Resolved! overage charge?

Hi, $12.43 seems to have been charged to my credit statement from Public Mobile. I'm currently on the $35 plan and wasn't aware of additional charges. Any idea how this charge came about? I didn't purchase any add-ons, unless there's overages I wasn'...

drea1 by Great Neighbour / Super Voisin
  • 2924 Views
  • 14 replies
  • 0 Bravos

Resolved! PM took some of my money?

Hey community, Ive been using public mobile for a year using the 50 dollar plan. I put 50 dollars on my phone with top up cards yesterday to reactivate my phone. For some reason Public Moblile took 2 transactions of 10 dollars each (no idea why), and...

Speightful by Great Neighbour / Super Voisin
  • 2273 Views
  • 7 replies
  • 0 Bravos

Resolved! changing plans: will be the AutoPay Reward applied again?

Hello everyoneLast fall I have signed up with the PM for $25 plan. In November, I have temporaraly switched to $15 planNext April, I am planning to switch back to my original $25 I have 2 questions:When I switch back to the original plan, can I still...

TatianaD by Great Neighbour / Super Voisin
  • 2572 Views
  • 9 replies
  • 0 Bravos

Resolved! Spending Time

I know PM doesn't mention the amount of work to receive higher rewards, but would like to know how much time top contributors spend in the community.I apologize if there is a problem with the question.

marimacas by Model Citizen / Citoyen Modèle
  • 2602 Views
  • 12 replies
  • 0 Bravos

Resolved! I'm trying to pay my account with my credit card.. it doesn't work

 I've been trying to pay my bill through my credit card from Korea.The website has been telling me that it cannot confirm the information of my card.I suspect if it's because it's from Korea.Anyways, right now my account has been suspended and I have...

lwydnjd by Great Neighbour / Super Voisin
  • 2270 Views
  • 8 replies
  • 1 Bravos

Resolved! Android - No Voicemail Notifications after receiving voicemail

I read the existing topics on the question but none could provide a solution.  I tried leaving a voicemail to myself successfully, but still no notification would pop up.  Is there an option somewhere in the voicemail menu that I need to change?  Tha...

TapaTapa by Good Citizen / Bon Citoyen
  • 4040 Views
  • 15 replies
  • 1 Bravos

Resolved! Blogs

I am wondering where I go to post blog articles and blog comments?.. 

JenL by Model Citizen / Citoyen Modèle
  • 1357 Views
  • 5 replies
  • 2 Bravos

Resolved! PDF document for 2019 Taxes

Hey @CS_Agent ,I have two accounts with Public Mobile.I need both 2019 full year PDF's of amounts paid+taxes.Let me know what else is needed to get these pdf documents. Also, how long it will take.Thanks in advance,Taylor Edit:  phone numbers redacte...

Tabj1990 by Great Neighbour / Super Voisin
  • 3774 Views
  • 15 replies
  • 1 Bravos

Resolved! Sign up bonus not applied

I signed up on November 18 2019 and should receive $10 off my bill per month for 6 month. Have not received this. What can I do

Floda by Great Neighbour / Super Voisin
  • 1672 Views
  • 6 replies
  • 0 Bravos

missing reward

I haven't received my $20.00 reward for friend referal. Also, I have been charged $16.95 on my credit card when I am supposed to get 1 month free.

Vazir by Good Citizen / Bon Citoyen
  • 2761 Views
  • 18 replies
  • 0 Bravos

Can't make calls

I bought this sim like 4 days ago.Never paid much attention to it as already had one working.My plan is 15Cad for 100 minutes.Can't call as the ringing sound never starts and 5he call just disconnects after some time.Receiving messages, have range, c...

YOYODUDE by Great Neighbour / Super Voisin
  • 2543 Views
  • 12 replies
  • 0 Bravos

Resolved! Anyone got $100 Amazon Gift Card?

Anyone wondering if anyone received $100 Amazon Gift Card from this? https://productioncommunity.publicmobile.ca/t5/Announcements/CONTEST-NOW-CLOSED-Win-a-100-Amazon-gift-card-with-our-More-is/m-p/460059#M33979 It says the winners will be contacted A...

redgam8 by Good Citizen / Bon Citoyen
  • 2161 Views
  • 4 replies
  • 3 Bravos

Resolved! International Texts

Will I be charged to receive an incoming text from the United States or is it free?

SSB2 by Great Neighbour / Super Voisin
  • 2495 Views
  • 12 replies
  • 0 Bravos

Resolved! Top contributors

Is anyone get email for top contributors in December?

Jackhyf63 by Town Hero / Héro de la Ville
  • 2685 Views
  • 18 replies
  • 2 Bravos

Resolved! Sim card

Just bought sim card and its saying invalid sim.

publicjoe by Good Citizen / Bon Citoyen
  • 4870 Views
  • 24 replies
  • 0 Bravos
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