Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When I call myself to get the voicemail number all that happens is I go directly to voicemail Moved by mimmo to its own thread
I have a relative that is coming to PM in the next week or two, and is interested in the:$30 30-days 3G 500 MB Data⁴ at 3G speed BONUS 500 MB with AutoPay UNLIMITED Talk Canada-wide UNLIMITED International Text and Picture MessagingVOICEMAIL & Call D...
Hi, can a moderator contact me retreating username/email address associated with another public mobile number I have? Thank you!
Hi, My friend wants to port his number to Public Mobile. Please let me know the procedure how to port his existing number to Public mobile & how he will get $10 OFF Promo for 6 months ? How long it will take to port the number ? 2nd thing, if he...
How do I get it and how do I get ahold of a moderator
Hi long time user of PM never had any issues- two days ago data stopped working received text from PM saying I was at 95% usage of my plan so I sent payment to top up my account (am on auto pay every three months but I topped up early) account now in...
I thought I was set up for auto pay but I guess I wasn’t so my phone was “suspended” I went to add the amount owing and it said there was an error however it appeared that $4 had been added to my account vs the $60 something I had typed in... so I re...
I signed up with PM at walmart today, The rep did not ask me about refer a friend.Is that possible to enter the phone number of my friend
So I got this text as I'm sure we all do. I searched for prior discussion about it and found a Martin - Legend thread about it hinting at some kind of change in the system. Well...it hasn't. So I'm wondering that with some customers coming on saying ...
I have 2 phones on the $30 1gb plan, but noticed sending and receiving picture messages are using little bits of data each time when I check usage online it shows they are indeed using my data?
Hello everyone hope you are all doing well. This my first day and it's not starting well. I have 8gb with my plan and i try to use some dataIt's telling me that i'm off line. Not sure what to do to make it work.I'm this close to go back with virgin.
Hi. I want to change my plan from $40.00 to $50.00 asap. Ruth Moved by ShawnC13, made own topic
Currently unable to activate... who can I call? *611 not working either
Hi, I'm trying to pay my balance due. I have autopay turned on but I didn't get a chance to put money on my card until this afternoon after Public Mobile's auto pay kicked in. I had enough on my card for it to take some money but not all. So I we...
No Service, any areas of the Network down right now?
Hey Community, I've recently closed my visa/debit account and have been trying to add my credit card to the account but it keeps coming up with a notification "unable to process transaction. cancelled by credit card issuer" however I use this credit...
Why hasn't my credit card been charged when Autopay is active? Now my account is suspended.
I will start from last November, we were heading to Washington and I thought I would purchase add-ons so I could just ‘try it’ to see how it would work out, for when we go to Florida in March.What I purchased according to my payment history was as fo...
I accidentally ported in a wrong phone number, and want my old public mobile number back. Is that possible?
I am unable to recharge my account even have available fundrecharge date showingv is 11feb but i already use my my usage minutesnow no voucher or credit card but have available fund
For example, top 5%, 10%, 50%, will the corresponding rewardgiven once on the month that the user achieve one of the level,or it will be always given once it's achieved,or it will change every month depends on the user's current level?
I just set up an account with PM and I am using my old bell phone number. I can send text and make phone calls but cannot receive calls. After I unlocked my phone and set up my account I received a text from PM telling me to acativate my sim witch I ...
Hi @CS_Agent I just signed up for Public Mobile and recieved a text that says: "Public Mobile here: We're experiencing difficulties processing your request to move to Public Mobile. Please go to publicmobile.ca, click Contact Us and complete the SIM...
I need my puk code
Hi, My mom recently got an HTC M9 which is unlocked, but upon putting the PM SIM card in it at the start up screen, the phone specified that "This is not a SIM card from Verizon." And lead on to say something about activation. The options were "Turn ...
Just a quick shout out to the Moderators and the PM Staff for dealing with the spammer this morning and cleaning it up so that the people with issues can get some attention to there threads and we can get back to helping them!!
Given someone is spamming the forum, which masks lots of other people's discussion, I think the forum really need to add a function that allows people to post new topic only after certain wait time.Say if you posted a topic, you are only allowed for ...
I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks
I activated my sim cord and registered but phone shows no service. What am I doing wrong?
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