Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all, I'm planning on going to the States next month, and was going to purchase the 10 day US roaming add-on like I've done in the past. Only this time, my regular 30 plan will renew itself while I'm down south. My question is, will the 10 day roa...
Really need it to work Thursday am. Thanks!--jsfx3
I was in Walmart in Barrhaven in Ottawa a couple days ago and they went online and helped get me registered for two phones and gave me a 40$ voucher for each number I transfered over from Videotron... Great service, and basically a month free too ...
So for some reason my phone just went from having full service.... To going to no service at all is there any issue with any one else plz help first time using public mobile
I am currently with freedom mobile and i am trying to activate my sim online and I have been trying for hours, every time i get to the last page it says payment failled and tells me to try again with a different card and by now I have memorized my fr...
I joined public mobile last month and was told at time of activation that my second month would be free, but today my phone was shut off can anyone help me to resolve this?
New to CommunityJust went onto my account and noticed that there are new plans being offered. I am currently on $120/90 day Canada wide talk, worlwide text and 3gb data. When I go to create your own plan the same comes up at $105. Did the prices go d...
Hello, I am having an issue with my Sim Card. I currently use an iPhone 5s but am switching to a 6s, both of which phones are unlocked. The 6s was used with public mobile as well. But when I put my Sim Card into the 6s, it keeps saying it's not compa...
Hello everyone I have a Public Mobile SIM card with number 1 xxxxxx77 . This SIM card is old and deactivated. Since I am spending a lot of time traveling EU I would like to start using this card again. Could you please tell me how can I 1. pay (with ...
So I'm stuck with a phone that is only useful as a doorstop.My renewal is today, I'm on auto pay but it didn't work. Tried to pay online, still no go. Anybody have any suggestions?
I added 180 to my account. What steps do I take to pay for my plan?
I have $26.00 left on my account...i can't get an add on for long distance calls. I need it.
Hello! I switched to the $10, 30 day new plan today and now when I try to make a local call I'm told that I can't since I don't have a long distance add on. I tried rebooting the phone which didn't work, turning it off & removing SIM then replacing...
I would like to thank the moderator team for responding extremely fast. I messaged them regarding a porting number error during transfer @ 9:37am and they responded at 10:22am. 45 minute response time. I was told it could be days. Thank you @CS_Agent...
Topped up my plan and I still don't have service 24 hours later. I topped up the plan while travelling in the US fully expecting that my plan would work when I came back to Canada. I still have no service. I've rebooted phone, reseated the SIM as ...
anyone know tech support #?
I changed my Pass word 4 times today and nothing ...can not get into my account .This is very frustrating and makes me wonder about this phone companyI need it FIXED ASAP or its BYE BYE ...to your company and i will take as many people along as a pos...
How can I view and print from public mobile the amount spent each moth on my cell phone for my accounting purposes, can I get a print out of $$$ spent for the year.ThanksRaghu
My plan is active and does not run out anytime soon. However I have not been able to text or recieve texts. Is this a known issue. I have removed my sim card and put it back. It didn't make a difference. I cannot even call *611. Someone help! Thank y...
Hello 1. My $40 plan expired by 1 day2. Changed my Plan to $50 plan3. I topped up $50 plus tax(plan was $50)4. Only $20 was deducted5. Now I have $30 available funds and $20 balance dueHow to apply available funds?
Good afternoon, I have paid my service this morning and my service has not come back online as of yet. I paid it this morning at 5:00am. I have never had an issue paying my account this way and service has always been restored to my line within an ho...
I bought a new phone recently and lost access to my data. I have the same SIM card as I had previously. The new phone is an Asus phone. My daughter has the same issue.Thanks,
Hey. Is there anyway to upgrade to the plans being offered now? The data packages are bigger for the same cost. How do I do this? Thanks in advance
As I am new here and very interested to going I would like to used Max of promo as possible.E.G refer myseft to me a new member to have the 25$ credit? Please share your thoughts and insights
Which best phone at best price <300$ can I buy to use with Public Mobile? Hi there I do have a small budget and I am very interested in your insights.Requirement: flat phone very similar to Samsung S9 phone but open to discussion
@Moderator_Team I bought my SIM card in Nov. 21st in london drug. There is a promtion, free SIM card and free first mounth bill, but I didn't got my refund, why?
When 'building' a 90 day plan, there are options for 1.5 GB and 3 GB/90 days.Is this 1.5 or 3 GB TOTAL throughout the 90 days? Then there's, for example, 6+1.5 GB bonus. Does that mean 7.5 GB per 30 days, or again, a total throughout the 90 days? If...
@CS_Agent I got my autopay rewards last mounth, but I didn't got it this mounth, I don't know why
I spent countless hours helping out in these forums last month just to see if it was possible to even get a cent off my bill by doing this and sacrificing much time better served actually doing something useful for my life and to no avail. Didn't eve...
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