Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello! I went on the SAMSUNG website to get a code for my samsung phone, this is what it says: Power off the device.Insert the alternative carrier SIM card into the device.Power on the device.Wait for device to display the "SIM Network unlock PIN" sc...
I am new to PM. Heard about the $25 referral deal and went to a store activated my sim. Put the referral. Then was told it was online selfserve only. Could anyone help? Iris
hello all i haf put 25 dollar card onto my account witch took me to a balance of 33 dollars. I have a 25 text and talk plan.. They took my 25 dollars and i still cannot text nor locally call .. Recieve messages nor calls .. It shows my account is act...
Almost ready to join up but I’m curious about anyone with experience with reception. I hear that with 3G service it is known as a type of legacy system and that phones are less apt to switch to towers to have strong coverage. The phone may cling to p...
I was unsure if the payment was going to bounce so I loaded a payment to the account and then the auto pay removed the payment from my account a few day later.It says in the fine print that if there are no available funds on the account it will take ...
Hi everyone!Does OnePlus 6T works with PM?Is anyone using that device and like it?
Hello, is it possible to get a free sim from walmart + $10 offer + $25 referral bonus?I’m really confused and would appreciate some clarification.
I dont know if it is just me or other people but when I call people sometimes I get a message: 8ut2 the number you have reach is unavailable But i know for sure their numbers are working and that I also tried with another line and it worked..
I am currently with Public and want to sign up my sister. She wants the $10 per month...50 minute plan. Does she get $2 off for auto pay ? Do her and I get the $25 sign-up credit ? Thanks !
Why was my login disabled after not using SIM for a few months? How do I re-enable and reset?
I just switched yesterday, set up apn today. On $50 8g +5mb plan, but phone shows LTE. Will it cause any problems?
I made an online payment with my debit Visa for a $40 plan. I rebooted my phone three times total and it's not working. Please help
For anyone that’s interested, here’s some more info on cruising with Public Mobile. This was my second cruise using a PM US roaming add on. We were just on board the Emerald Princess 15 night Hawaiian Island cruise, round trip from Los Angeles. I pur...
Today I received a Pocophone F1 global version, and I can't seem to get my mobile data working. I installed my SIM card, made the necessary APN changes, and it still can't seem to connect. I've tried doing multiple reboots, as well as a factory reset...
Hello everyone,I just activated my new Public Mobile SIM card, and from just an hour of using the service, I already like it. I used to be on 7-11 SpeakOut Wireless, but it was getting a bit pricey for my needs, so I looked around and found Public Mo...
My auto pay used to be on the 27th of each month then it became 24th now it's become 19th I am I paying for 20 days a month? And it has not taken the money from my account and my account is suspended - what is wrong public mobile?
I've been trying to login to my account but i couldnt access it. i entered my email address but it says that im not registered but my number is already registered. and i totally forgot my password. what can i do about this? i have to access my accoun...
Has the publicmobile RTR option been disabled? I was at a local CT to reload my account like in the past and they said the option was not there anymore. The only option available was the publicmobile pin with a max $50 voucher. Anyone know when th...
Well this is my last try I bought a replacement phone after losing my public mobile phone when I bought it the good folks at London drugs said that the phone is compatable to p.m.and also sold Mr 60 $ minutes for call text and 6gig data and a sim car...
Hi there, I just created a new account today. Received my SIM card and went to activate. I chose the build your own plan option and chose unlimited provincial calling, unlimited international text and 500 mb 3G for 30 days. The total was $30. I proce...
So, I did a search for this and the answer is unclear. I know that if I'm on Koodo prepaid, I have to open a new account with a new number then port in the original number after. I'm not on prepaid, but am on Koodo Post-paid. I understand it is ok...
Is it just me or does public mobile not have a public MOBILE site. Does this phone plan provider not have a phone optimized website. Does the webpage I browse, from my phone, to renew my data not have a SITE THAT'S CREATED FOR MOBILES?!?! Please tel...
I have been with PM since Feb, 2014. I suppose I'm considered a legacy customer. How do I change my status from legacy to reward? Thanks.
When ever i try to make a phone call I get the error meaage "Cellular Network connection not available" Anyone that calls me goes stright to voicemail. Everything was working until last week. my account in the web portal says that it is active. I wen...
Hey i lost my old phone with sim. I bought a new sim and im unable to activate it because public mobile wants me to create an account. I cant create and register the account because, they need to send me a pin to my phone.. which i don't have. Walmar...
Hello, I jsut signed up for public mobile after being with koodo for so many years but they screwd me over the last month because their self serve was not working for me and they couldn't fix it I went over my usage because of that and they wouldn't ...
Hi currently I have auto pay set up on my account and for some reason the payment was never taken off my account. Now my phone doesn't work and auto pay is currently active? Do you know why auto pay never worked, and can my phone be re-activated?
I need to purchase the 1GB US Roaming Data plan, but the option is not available. The 250MB and 500MB US Roaming plans are available, however.
Hello Everyone,My name is Princejeet and I am new to community to help people and to learn new things.Thanks
I started the registration process on another phone and noticed when I got to the point where I was selecting my plan that I had misentered my name so I went back a few times and changed that. When I went to go forward I got a message stating that a...
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