Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Is it possible to get another sim card idenical to the one I'm using presently to share data and messages between the 2 devices both are unlocked both work with my present sim but I don't want to keep switching between the devices if possible since y...
My data stops working after upgrading my phone to Android 10. I have a OnePlus 6T. I've tried going into Settings and changed the APN to Public Mobile, but no luck.
Hi mery xmas and happy holiday to all. I AM WONDRING IF THERE IS WAY TO RECOVER MY SMS FROM MY OLD PHONE AND OLD SIM CARD FROM PC MOBILE AND I DID FACTORY RESET ON MY OLD PHON.THE PHONE WAS MOTO G6 .THANKS IN ADVANCE.
I just checked my account I signed up on December 21st 2019 it says I have used 5.294 of data yet I have not even turned on my data on my phone yet why would it be using any data at all?
Hi,Have Ulefone ARMOR X5 with following bands:2G: GSM B2/3/5/8 (1900/1800/850/900) 3G: WCDMA B1/2/4/5/8 4G: FDD-LTE (B1/2/3/4/5/7/8/12/17/19/20/28A/28B)is it gonna work on PM ?
How Come I get telemarketer calls every 15 mins someday.
So we got our mother a “new” cell for Christmas, a repurposed one really, my sister upgraded (Verizon USA) and sent it to me to get setup. First I tested the phone, slipped my wife’s PM sim in it, and while it didn’t show the network name/icon it did...
Hi, I changed my data settings so apps I don't normally use won't eat up my data while I'm out and about. I ended up not having data at all so I changed all my settings back and limited my data to match my plan. It is still not working. Any suggestio...
Public mobile SIM cards in sale online at Amazon for $6.99 plus tax and free shipping. Limit 2 per order (but you can make more the 1 order)
My son and I each have an Iphone and we can't seem to text each other unless we are in a wifi area. We should be able to text anywhere. My husband has an android and we are able to text him. What is happening?
Hello, I pay for my wifes account, and a couple weeks ago her hotmail account got hacked and we couldnt recover the email, now we cant log into the account anymore, if someone could reach out to me or who i can private msg i will provide the cell num...
can you get wifi calling on public mobile network?
Please tell me what is the SIMLock codeMy phone does not work because requires SIMLock
How does one find out about Public Mobile promotions, can they automatically be emailed to you, or must you visit their website? I visited yesterday and found out about the !Gig free data and the 400 free international minutes, plus the Amazon gift c...
Hi, I have a 25$ plan with 1GB data. I also got 1GB data as holiday promo. Now it looks like the 1GB data,that was included in my plan, is missing! Please help!
hi people,activated $25 plan on dec 25,2019 with referal from my friend ..as it say on public mobile web site about promo -- second monthe free then you activate..and one time credit for buyer and referal are missing ...please advice to solve issue.....
Hello, I have a plan which include unlimited texts but the texts I try to send show up as 'unable to be delivered'. Even after changing my phone and contacting the very unless chat that public mobile provides, I still cannot send text messages. Can a...
Hey all! I was hoping someone would be able to tell me when to buy add-on USA roaming data before my upcoming trip. It looks like all the USA data add-on's are good for 10 days only, but does the 10 day period start when you first use data in the USA...
Is there a way to let the network know Im still in Canada?I'm in Ontario near the Detroit border and service was fine last night but today I got this text: "Sorry, your current plan does not include US Roaming text messaging. To update your plan to ...
I tried to activate my SIM card last night but now I am unable to log into my account. I get the following messsage “Sorry, your login attempt failed. Please try again.“ When I try the forgot passsword option I get “Sorry, we’re unable to verify your...
Hello,When setting up my son's phone (at wal-mart) I may have used my email address from my phone account to do so.Just learned that it's only one account per email, so now cannot access self serve for his account (need to change auto pay info).Other...
This is the third time I get a voucher from a convient store and its not working!Can some mod out there help me please!
I just bought a Telus prepaid cellphone but I am activating the cellphone to public mobile. You can't just use the SIM card that is providing I the box when purchased. You can't just switch it from Telus to Public mobile?
I have set up auto pay with my account using a CC. So far since I have signed up, I've been getting text message EVERY day saying "Heads up, your payment is due soon. Please ensure that you have enough funds in your account. If you have AutoPay, plea...
Are there any update to support Apple watches with cellular? I would like to use PM since I have a credit balance that I would like to use. I understand that Telus offers $10/Month to support cellular service with smartwatches but I would like to use...
I successfully topped up with a voucher before deadline and received a message from Public Mobile confirming it. Later the same day I got a message saying my payment is due and there's not enough in my account. I logged in and it shows my voucher pay...
Hey guys, Where do you find the promo codes?
Hi, I have two lines that I activated on Dec 1, 2018 and Dec 2, 2018. The line that was actiavted on Dec 1 shows that I should recevie my first loyalty reward when I get charged on Dec 26 this year but the second line is not showing any loyalty rewa...
It would be great if public mobile can give atleast 2.5 gb with 35 plan.Some people dont use 5 gb per month but needs atleast 2 GB.anyone has the same thought? Thanks
Helo, I just registered at PM. Registration works as I can use the phone, the money was taken out of my account, received a text that my autopayment bonus was ready. However, I did not receive any email and trying to connect to the self serve account...
