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BJE · 10-08-2020

Hello, Longtime Public Mobile user here. Galaxy A5 Phone. Starting sometime yesterday (Oct 7 2020), I was no longer able to receive Phone Calls or Receive Text Messages on my phone.Phone Calls to my cell phone go straight to vm.Texts to my cell phone...

BJE · 10-08-2020

Hi everyone, Well, it's fixed now, but I have no idea why/how. At ~6-30pm I started swapping the SIM card between phones. When I swapped it into a different phone and let it register on the network, I was then able to make AND receive calls from the ...

BJE · 10-08-2020

@gpixel - thanks, yes I've opened a ticket with the mods. I'll respond back to this thread once I come to a resolution. So far no solution unfortunately.

BJE · 10-08-2020

@Jb456 - No, Do Not Disturb mode is not selected right now. Tried the Network Setting reset and no help unfortunately. Incoming calls still go straight to vm.

BJE · 10-08-2020

Tried the SIM removal, wait 5 mins, reinsert SIM and Power on...Unfortunately, no change. Calls to my cell phone still go straight to vm. I'll try the Network Settings Reset idea (posted above) next.

BJE · 10-08-2020

Thanks - good troubleshooting ideas. I'll give them a shot.

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Unable to Receive Calls or Texts - goes straight to vm

Re: Unable to Receive Calls or Texts - goes straight to vm

Re: Unable to Receive Calls or Texts - goes straight to vm

Re: Unable to Receive Calls or Texts - goes straight to vm

Re: Unable to Receive Calls or Texts - goes straight to vm

Re: Unable to Receive Calls or Texts - goes straight to vm