Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I dont get reward from my friend referrals no more. Anyone having the same issue??
Can I get the January free month plus data promotion after activation? I activated just a few days ago.
I'm glad to see I'm not the only one with this issue at least. Last night at about 10pm central I had no service, and now at about 9 am I had the same issue, after restarting my device it came back online, however this is still annoying.Before you sa...
I registered for new sim card 9days ago. I haven't received it yet. I will leave the Hotel in 3 days and I need the sim card urgently. Please let me know about the status of the sim card.Thank youBxxxxxr xxxxxxxxx Edit by Dunkman: removed personal in...
I lost all service yesterday seemingly out of the blue. My account is paid in full and dosent seem to be any problems on my self serve that I can see. Anyone else experiencing this in brampton the gta
I need help. Phone died, and got a new one last night, but you suspended my account today. I have resubmitted my credit card info, how do I get my phone working? Credit card was not suspended or nothing so I figured my account was ok....I have been ...
When others call me it says that it is a long-distance call. Why is this?
Incoming and outgoing calls and texts to/from my mother. Receiving texts from PM too. However, I have to use a web based app and email to communicate with rest of family and friends.
Did anybody experience no service tonight for public mobile? Did something happen?
Hi,i can not delete greetings ( that i made myself ) from my voice box . I prefer to have auto greeting form Public mobile please call me to my cell to speak with youmy cell xxxxxxxx44Thanks Val xxxx Edit: personal information removed Dunkman
what's promotional code
Hi, I received the holiday 1gb bonus but wasn't sure how long it is for? Thanks
So i was trying to buy public sim card online and I was charged, but there is no order confirmation and to log a complaint I need an order number. Is it placed? Or it's not?
I have 40$ unlimited canada wide calling and texting plan but I can't use it. Plz help
Hello, I've had no service for the past two days- I can't make phone calls or receive texts. I've checked my SIM, turned phone on and off, nothing is helping. I live in a small town up north, but other public mobile users still have service.
Hi there, do you not do the pay per 3 months anymore? also I just reloaded my balance can you please renew my plan before I run out of data? I clicked renew now and it won’t work
I signed up for the promotion and activated a new plan just a few minutes ago. But I was charged and my account didn't have the bonus 5gb. When I was activating my account name (email) exceeded the characters allowed so I used a different email to co...
I was with Public mobile until about 3 weeks ago. I am trying to retrieve my statements and receipts from public mobile via Self Serve, but when I clicked on my account, there was no options on it.
Plan ended added cell time and didn't sign up for online account how to choose new plan funds are there but when *611 doesn't give options to pick plan help
I received a text message saying I have 10 minutes left on my plan. I have the 15.00 plan so I purchased an add on of 500 extra minutes a month ago for Canada wide calling. So why am i getting this message? Does the add on not suffice and carry forwa...
My problem is I need to change my self serve email and community email as it is no longer my email I forgot the password to my community account and it wouldn’t let me reset it without that email address so I had to create this new community account...
why is Vancouver's mobile number not 778 but 672? never heard of 672?
