@HALIMACS wrote:
@tylerkoster wrote:
I have a new phone, have put my current SIM card into it and it is asking for my SIM card unlock PIN. I have entered my PIN but it will not unlock, I am done to one try so have aborted.
Do I need a new PIN? how can I put my current SIM card into my new (Samsung Galaxy S7)?
And how long before I have all 3 attempts again?
Thanks, Tyler
Contact moderators as follows, explain what your phone is asking:
- Use the ticketing system for a faster response time. Click on the chat bubble in the lower right and type need PUK, then follow the prompts to submit a ticket, or,
- Send a private message to the moderator by clicking here
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
( EDIT: If phone is carrier-locked, you'll need to get unlock instructions from carrier which locked it. )
I originally made an assumption, which may not be correct, but at this point, no type of PUK is needed. There is still 1 attempt remaining for whichever type of PIN is being asking for. As for the security PIN of the SIM card, that would be 1234 by default but I would caution anyone against guessing this. Tlerkoster first needs to figure out what's being asked of first before trying to enter any types of codes.
@tylerkoster
Please provide the exact wording on the message that your phone is showing.
