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Forum Posts

Pack Your Bags – Public Mobile’s Trip to Mexico Contest is Here

Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible?  New customers who purcha...

Ck_PM by Public Mobile
  • 1768 Views
  • 0 replies
  • 0 Bravos

[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Ck_PM by Public Mobile
  • 3490 Views
  • 32 replies
  • 14 Bravos

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 32935 Views
  • 149 replies
  • 36 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 44738 Views
  • 182 replies
  • 30 Bravos

Re: New account

I was told there was an issue with back end of system? How do you fix it

Mikalfay by Great Neighbour / Super Voisin
  • 725 Views
  • 3 replies
  • 0 Bravos

Regarding Sim Number

Hi Just buy the Sim Till i did not received when will i expect to sim card because its too urgent can you please tell me when Myself xxxxx xxxxx.Order Number xxxxxx Edit by Dunkman: removed personal information

ShivaniJdl by Great Neighbour / Super Voisin
  • 831 Views
  • 6 replies
  • 0 Bravos

Resolved! Auto pay rewards

Hello , I checked my transactions of my Visa card and it seems that the auto reward doesn’t applied to my plan , as my plan is 30$ per month and if I pay using autopay I should pay 28$, but in my visa transaction shows 31$ ! 

Abdalrahman by Good Citizen / Bon Citoyen
  • 890 Views
  • 4 replies
  • 0 Bravos

Sim card

New Sim card accidentally added to suspended account. I bought pm phone . Will old pm sim card work if I put it into my phone if I reactivate it. It said I can make a payment. Can I remove my new sim card and enter it under new account with pm. Help ...

Kerbear7 by Great Neighbour / Super Voisin
  • 805 Views
  • 5 replies
  • 0 Bravos

Resolved! Top up

Can't get in my account or top up

Danielleginab by Great Neighbour / Super Voisin
  • 828 Views
  • 3 replies
  • 0 Bravos

Resolved! Is Public Mobile shutting down??

I just got a phone call from a Telus operator telling me that PM would stop it’s services on March 16th, and that all clients would have to transfer. I would be given the same rates apparently but would have to switch over to Telus or Koodo.Is this l...

Gotmilk2go by Great Neighbour / Super Voisin
  • 9094 Views
  • 43 replies
  • 1 Bravos

Resolved! unlimited minutes

looking at a new planUnder province wide plan . What is unlimited province wide-minutes2 ? the 2 is? The first part is easy to understand unlimited province wide

gq by Good Citizen / Bon Citoyen
  • 1559 Views
  • 11 replies
  • 0 Bravos

Invalid Sim

I purchase a new sim card, and want to activate another phone, which is unlocked, but on line activation, it reverts back to telling me that sim is invalid.

Dexter2 by Great Neighbour / Super Voisin
  • 867 Views
  • 5 replies
  • 0 Bravos

VPN

Hi y'all. I'm wondering if any of you would be able to help me here, I'm would like to set up the Anonytun VPN for public mobile. I dont anything about this type of stuff but I've used it on Lucky Mobile.Thanks in advance, any help would be greatly a...

Resolved! Autopay inquiry

I just need to talk to a moderator regarding my rewards! I had made a payment but Im questioning the Autopay rewards. If you can please DM me asap!

Randyle12 by Good Citizen / Bon Citoyen
  • 1811 Views
  • 10 replies
  • 0 Bravos
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