I recently paid my phone bill which was the student special of 20gb for
$55, my service was working for a couple hours but all of a sudden it
stopped and i couldn’t make any calls also. I’ve tried removing the sim
and putting it back in but that is n...
Today is my first day using the phone plan I set up with public mobile.
I went outside and used around 103MB of data before I suddenly can no
longer get internet access to my Wechat app with my data on. But with
public wifi or my friend's hotspot, my...
An update: I have received the $10 credit in my account! Thanks for
everyone's help! Hello guys, I just activated the SIM card and set up my
public mobile phone plan. I chose the $25/month plan. During the phone
plan set up, I have entered a friend r...
I was trying to purchase an add-on and got an error saying "Oops!
Something went wrong, please try again later. " I thought my payment
didn't work so I clicked the confirm button again and the same error
popped up. My Visa bill shows that I was charg...
I bought this sim because of rogers outage and for one month. But I
noticed that I have been charged every month automatically. I want to
cancel this number but enable the charge. There is no customer service
number and simon is not helpful. I have n...
I have successfully updated my pre-authorized autopay information as my
old credit card expired. However, I am still getting daily SMS reminder
that my pre-authorized credit card has expired. Why is that?
I’m confused what you do if you want a second phone number with a
different plan. Can this be set up with your current account? Or do you
need to set this up with a separate email address. Its for my dad who
also uses public mobile and since he is gr...
I know there was an internet outage earlier today in Ontario that has
now been resolved. Though my partner and I (both with Public Mobile)
have LTE on our phones, we are still unable to use our hotspots. Device
will connect, but report that the netwo...
I got a message on my phone saying i need to input the puk code . cannot
use sim card until that is inputted. They used to come on the back of
sim cards not sure how to obtain one now?
I see some threads about the possibility of using LTE data on Public
Mobile.Does Public Mobile still allow for using USB data modems? Does
that work on all service packages, including the cheapest? If so, by
extension, I suppose the Mikrotik LTE WAP ...
I recently hooked up to Public Mobile. I purchased the $25 1 G plan.
Today I received a Welcome email. It said I purchased the $25 plan and
will be given 500 MG . Where is the rest of my data?
Good afternoon, I am seeing that my phone as well as my families phones
are not able to send and receive group messages. Mms messages. Is there
something wrong on your end that may be doing this?
I switched to 20gig 4g plan last month for 55. Public switched me back
to my old plan without asking me. I want back to plan I paid for. What
happened?
Does anyone know how long it takes a payment to process before it takes
affect ? Apparently my daughter got messages that the payment was due me
never told me 臘. I paid that today . Would that also be a reason
saying that she used all of her data ?
I have been trying for probably 2hrs to make a payment and have gotten
many messages saying this is wrong that is not right etc. This system is
useless What ever happened to customer service There does not appear to
be any on this site. I guess maybe...
Do not reply to this email address:
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This afternoon my phone starting saying there is no internet connection.
I've restarted, turned airplane mode on and off, wifi on and off, any
other suggesitions? I've only used ~4 of my 20 GB. Thanks!
My data stopped working I have 20gb and there is no way I've hit that I
check everyday and always under 1gb its only been 10 or so days since I
upgraded . I'd like to open a ticket please
I keep getting shackecoin telemarketers calling me 20 times a day for
the last two weeks ..calling from different numbers from different
provinces...its harrasment and I need to block all calls from IP address
...please help
Phone says ive used 100gb!On my account it only shows 1054mb however,
just wanna make sure im not about to be charged for the massive amount
of data next billing period! Thank-you,
I am trying to set up a new account but I keep getting a message “We
were not able to process your payment. Make sure all information is
correct or try again with a different card”. I know the information is
correct and have tried a couple of differe...
I need to cancel a credit card payment. I set up an account under my
daughters email. Turns out the email address we put in is no longer
valid. The public mobile SIM card we activated is stuck in the phone and
there is no way to use the phone. I need...
