I asked another provider to port my phone number to their service. During the process you sent me a text message asking me to confirm this action. In error I did not reply to your text within your timeline. This number is now suspended. I need to correct this. Please advise.
The phone is still under contract. They suspended my phone because is missed their deadline to confirm a port to another provider. The account should still be active until the end of this month
The phone is still under contract. They suspended my phone because is missed their deadline to confirm a port to another provider. The account should still be active until the end of this month
If your plan is suspended, it cannot be ported. You would need to make a payment to resume your service for another month, then request the port again.
The above depends on where the number is being ported to. A suspended Public Mobile phone number can still be ported to Telus or Koodo.
If your plan is suspended, it cannot be ported. You would need to make a payment to resume your service for another month, then request the port again.
I asked another provider to port my phone number to their service. During the process you sent me a text message asking me to confirm this action. In error I did not reply to your text within your timeline. This number is now suspended. I need to correct this. Please advise.
@BC1974 When porting out you need to contact your new provider to fix issues.
