02-11-2026
06:54 PM
- last edited on
02-11-2026
09:46 PM
by
computergeek541
My son was playing with my phone and entered my SIM password incorrectly I will assume is what has occured.
I am now being asked for a PUK code.
I'm not quite sure what that is and if anyone can offer a solution
Thank you
02-11-2026 06:56 PM
hi @GeoMck358
you will need to ask PM agent to help with sim PUK code , you can still submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage