Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I tried to activate my sim card last week and I received error messages saying that they were unable to activate it and transfer over my phone number. I got pretty busy so I didn't continue trying the services again until today when I checked my cred...
I am trying to log in to my account that I just created. I can't log in currently. I know that I'm using the right password since I wrote it down when I created the account and autosaved it to my computer, but just in case I tried to reset my passwor...
Hi - I’m trying to see the details of my plan, but when I click that option it just says “oops, something went wrong”... it’s been months and I haven’t been able to view the details.
Hi there, I decided to check out how plans might have changed. (I've been with Public for a couple of years.) And it seems like I'm getting shafted on my old plan. As best as I can tell I'm paying $10/month more than the same plan with Unlimited Cana...
I am a new customer, just set up my plan last month. I set up an automatic payment and a few days ago my account was debited twice for my plan amount. We had a bit of trouble getting the account set up and I am concerned that I may have registered tw...
I am new to Public Mobile, and looking for assistance please. My Mobile number was ported out from former server fine, but not ported into my Public Mobile phone correctly. Now when my number is dialed the response is "this number is no longer in se...
How much will I pay for another SIM card? my bosss wants me to have a 780 ...number added to my phone and my iPhone can accommodate it. How much will it cost per month?
Dear all,Iam not receiving messages or OTP from my bank and from my Internet provider.Also, wifi often goes off and onSomething wrong with my phone. Would appreciate someone would rectify the phone problems.Thanks in advance
I pressed change plan and when the screen shows up it's empty without any plan selections. I've reloaded it many times and tried going on the website multiple days but it's still the same. Is this a glitch with the website?
Hi there. I think that there was a miscommunication on the site. I'm not changing numbers. I've had my account with Public for years and have a new phone that takes a smaller SIM card. I'm just trying to activate the second card to use the newer phon...
Hello. according to my account, I have 4$ rewards of refer a friend. Today is my pay day. I received a text that I have 3$ rewards. I am wondering what is the problem. Thanks.
Noticed that the $15 plan has now also been grandmotherd and have received several promo offers from PM to upgrade. Not sure but does this mean that our $15 plans as well as my grandmothers $10 plan will soon be deleted?
Received this message through this forum - it also seems that I can't delete it. Even if it's not a scam is it allowed to advertise in this forum. MiaJones yesterdayCan I ask you? What is life like when money is not a problem? We will show you the sc...
Yesterday I received a weird text message that showed it came from my husband's iphone. He did not send the message. Also on my husband's phone he received the exact weird text message that showed it came from me. I did not send the message.Both mes...
When I try to transfer my landline number I get an error « please enter a valid Canadian phone number » it is a valid Canadian number. Please help!
Is there a way too see your bill online each month?
Just an FYI to Public Mobile. I went to purchase a SIM card today to activate a new phone for a family member. The closest retailer was MEGA MART at2104 54 AVE SW CALGARY AB. I was told that I was not able to purchase a card unless they activated it ...
I have transferred my cell from Rogers to Public mobile today.I confirmed with Rogers about switching the provider. SIM network unlock PIN is asked after replacing SIM card to public mobile.Where do I get SIM network unlock PIN? Thank you.
I paid my bill on March 22. I have a talk plan - Canada wide. I tried to make call and it said I don't have a talk plan. I tried to call again, now it says that I don't have long distance plan. What gives?
Hi!! I have seen lots of people getting text messages for 5gb of free data. I have been with public mobile for almost a year and haven't gotten the offer. How do I get it?
Hi, I'm getting an error message with the following error code: SEC_ERROR_REVOKED_CERTIFICATE I had thought I could do a workaround by using the browser on my mobile, cause I was able to get to the page, but then I get the part where I need to make ...
With a new Moto e (a month old). I'm a light-user. Most apps logged out, black screens, battery saver, etc, after a 100% full charge, it's down to 75% under 2 days. Is it recommended I switch-off data & use my wifi when at home. Before quick answers...
