Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Does anyone know how to do this?
Hello,I'm trying to sign up for Public Mobile but on the payment page after I complete it and click activate, the next page that comes up says my credit card can't be verified.I think what happened is that I typed one error in my address and now it's...
I locked myself out of my self-serve site and to update my cc. How do I go about doing this?
I bought a new sim but I don't need to use it right now, what is the maximum of time that I have until I activate it ?
I have 3 PM accounts, I am trying to activate my 4th account today to get the one month free bonus. However, after I entered all the info and get pass the payment page, I got ERROR 404 on my browser. I waited 50 minutes to restart another session. ...
Hi community, I can remember the email and password for my account after change my credit card payment method. Now my phone is suspended, what to do?
Please help me, I subscribed to 15 dollar plan for 30 days. I have recently made payment for the renewal of my subscription three days ago and up till now I cant make calls out and I cant receive calls too. I check my balance and I have a credit bala...
Hi all. I see this note on PM website: " The Usage History covers your last 90 days’ (approx. 3 months) worth of usage. " Is there a way to search further back? e.g. to Jan. 2020 ? Thanks.
my phone setting to to block my caller id for all calls.what is the #XX# code to unblock this call basically the opposite of #31# 604 XXX XXXX ( to block caller id on this call)i want #XX# 604 XXX XXXX show my caller id for this call only.
The data usage is not correct.This is data usage. But when I see that in data and plan, it's showing different and more data usage.
Hi all, I am trying to setup a ZTE WF721 on PM as a cheap landline alternative. So I grabbed a used and unlocked ZTE WF721. It came with the 16 digit unlock code. First off it was doing the all red flashing signal strength lights, so I followed dire...
I recently purchased a data add on. I figured I would need at least 2 g so I selected the data add on twice but only got 1 g credited to me how do I get this corrected???
Hi, I have been blocked out of my account and after one hour when i tried resetting my password using my email id. It says you have been locked out. I dont understand how to go about it. And the Chat bot is of no help
When I first created my account I made my .com a .co I need to change it to be actually what it is as a.com
Hello,I'm a user of the Public mobile, and I'm wondering whether the public mobile supports the e-sim card (aka virtual SIM card)? Because I just changed my phone and I hope to use an e-sim card.... Thanks for your help.
I am fairly new to this community. I referred a friend and I know the friend received the $10 off, but I was told she didn't fill in the code for my $1 off per month. Is there any chance this can still be applied to my account?
I set up automatic payment but I still have to pay $2 more every month，how to solve this?
I ordered a sim card from the official website (232833) on Dec 12 and it still not arrived and I can't get any update. I saw so many people with the same issue. If I ordered from Amazon, it would have arrived a long time ago. I ordered online because...
I have a $15 plan that I activated less than a month ago. I downloaded the holiday gift of 400 US/Cda long distance as soon as it went live in early December. I just purchased the $5 500min Cda minutes add-on. I'm about to run out of plan minutes ...
say payment unable to be processed, weird reattempted same issue, added a 2nd card and same thing says plan expired could this be the case if the PLANN NO LONGER exists?? on a 100min 250 megs plan per month for my daughter
My payment was due Dec 20. There’s enough funds in my account but my plan is still expired. It’s been expired since yesterday and I can’t make or receive any calls or texts. when I try to reactivate my account it just says enough funds available but ...
