Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I run this account for my elderly father but decided that I'd like to switch to Public Mobile from Lucky. There are so many perks. I checked the compatibility for the phone listed in the subject line and that specific one is not listed. However, it s...
Hello lovely people,Does the free 1,000 CAN LD minutes also count for local calls?Also, can you think of any reason why I shouldn't switch to $15 plan until my bonus minutes/data is used up?
i got a message saying I won an extra 2gb but I don’t think I got it cause I don’t see it on my plan how that works ??
public mobile have any phones for sale??? If yes where can I buy a new phone??
I received a text notification on November 24 saying I had successfully referred a friend to Public Mobile but I have not received credit for that referral and there is no new referral name in my account info. Shouldn't that show up right after they ...
you toke a payment out of my wife's account on the 21st of December for the amount of $31.59. but my phone says to make a payment.
I just set up a new phone plan with Public Mobile and said I wanted to transfer my old number, however, I have changed my mind and instead declined my number transfer. How can I access my new Public Mobile Account to setup a new number?
I was logged into self service earlier today, and switched back to the tab while I was refering a friend to provide them my code. When I clicked the referral link... it errored... when I refreshed my self-service page, it also errored...This page isn...
I traveled outside Canada and return only few days back. My previous phone number was deactivated around 16 December 2020. How can I recover my phone number ?
Which countries does the international minute add on include?
I tried to buy a sim online, but did not give the correct address., how should i correct it.?
I have a Huawei Mate 20 Pro and I do not see on on the list where you can check if the phone is compatible or not. Would someone be able to let me know if it is before I buy a SIM card? Thank you!
hi, Last three days I am not getting any network. getting message that I am not registered with network. What should I do?
We just got a new cell service in our town, provided by Bell. I have 4 bars, I can text and send data but can't call out or receive calls. Any ideas why not?
Hi All, Ordered Sim CARD on the 9th of Dec and still didn't got it, I see no phone # or a customer support option . not sure what to do as it says upto 7 days and already few weeks past.Thanks
hi guysat the end it says: "Plus, get 5GB of free data on any plan $25/mo or more"is it for new customer with new activation or older customers get free 5GB as well? Merry christmas
When will I start to get my loyalty credit
I just signed up for the $15 plan, new customer here.There is a little bit of data included in this plan. We don't need any more.Question is how is data tracked and billed? Does it automatically apply but then cut off when limit is reached? Or are th...
Are any of PM's phones dual SIM? If not, any recommendations that are not too big and not too expensive?!
Can't PM do something about all these spam messages and texts? Wonkalz a week ago
Lately I have been receiving phone calls and texts from people saying my number showed up on their phone showing I have called or texted them. In all of these cases I have not called or texted these people and don't even know who they are. Their ph...
HOW DO I CHANGE METHOD OF PAYMENT TO NEW PRE-REGISTERED CREDIT CARD?
Why is my top screen saying no service after I have paid for my plan?
I have an account with Koodoo which is &&&&&&&&. My Koodoo phone number that I want to transfer is **********. My temporary Public Mobile phone number is **********. which should be replaced by my Koodoo phone number. Thank-you Edited by ShawnC: Per...
Does anyone know how to do this?
