Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I will travel abroad for two months, and won't use my PM cell# during the time.How can I pay the minimum charge to remain my cell# so that I can go on to use it as soon as I'm back? Thanks!
I was hoping this affordable package would allow me to call my aging mom (in Canda) daily while I'm away in the US on a vacation. After purchasing the plan (It is visible in my profile now), I'm not able to call my mom. The message says I need US roa...
Hey guys and gals,I am happy to be here, thanks for reading. I have a bit of a story.I went into Walmart on Dec 3rd to port two lines over to public mobile. I was advised that due to the fact that I was on Telus, that there is a known problem of pe...
Hi, I have 400mins international calling add-on, but I can't call China. For example, I dial a cell# (xxxxxxxxxxxx) in China as xxxxxxxxxxxxxxx, the phone only ring the first time, then is dead silence, then disconnected. Anyone know why? edited by ...
I have more than enough money in my account from a voucher and rewards to cover my next two bills.(not on auto pay) . So when the time comes to pay , do I have to manually do it or will they automatically take it since the funds are sitting there ? ...
How do I add on the free Christmas data
Currently I have the $50 8 GB Plan. I have used all my data, and almost all the bonus data, (It's been a bad week) I have 2 weeks left to go in my current plan. I want to restart the $50 plan, by selecting to change to it effective immediately, bu...
Hi There, I'm hoping someone can clarify something for me; in July I signed up for the $60 plan that included 8.5GB, unlimited international text, unlimited talk to Canada and the US and (I can't recall the exact phrase) use my phone like home, in th...
Dear mods, I want bring this to your attention: When user tried forgotten password, systems asks email address, not phone number.When user register, it asks phone number.I have two phone lines, that requires me to have two seperate my account profile...
I'd like to see the return of the $10 plan. It was perfect for a lot of cases, especially for people who do not need data access or a lot of outgoing text messages (incoming is free). It was simply perfect, so I'd really like to see the return of i...
SpoilerSpoilerIs there an expiry date for the free 400 mins of International Long Distance and 1 GB data? Is there an expiry date for the free 400 mins of International Long Distance and 1 GB data?
I ported my number over today from Public Mobile. MMS messaging doesn't work, only SMS. How do I fix this problem?
Just starting a separate thread because I didn't want to be buried under the flurry avalanching behind your announcement thread. Thank you Public Mobile, @CS_Agent, To Whom It May Concern (or whatever entity I should address) for your gifts to us. It...
Today I got the free add on for Christmas, when I can use it? from today? or from next pay cycle?
I have gone through the porting process and for some reason only two people have successfully used that number. I don't know what to do! John
Hi, I refered my friend to public mobile which is activated. I got only $1 reward showing in my reward page with my friend's number. I am expecting $20 one time reward also as per the refer campaign running on the site. Can someone pleaes let me know...
Hello, I just logged in to my Public Mobile account to activate the holiday gifts, and noticed that my plan has been suspended because of non-payment. This has happened before even though I'm on Autopay. Please help! TIA
phone says no sim I am logged in, my account is active and new. Wifes sim card works in my phone (public) my card won't work in hers or mine. Is it a bad card
I don't know if I got into self serve and do what was needed to get Christmas gift. Help please
How to I see my current plan and manage add ons? Thanks
I bought a maxwest phone on black friday at London Drugs with my friend who I helped set up his new Public account, and it turned out all the maxwest phones were defective and couldn't detect any sim cards we put in it - we tried koodoo and Public, t...
hi all, I'm new to this. How do we benefit from being active in this community? How does it work? thanks for your time.
Hi!I was just referred to Public Mobile. I followed the steps online to set up sim card and transfer my number from my old provider. Sim card is in the phone (iphone 7)... and I see public mobile at the top left of my iphone... I just got two texts f...
Just wanted to let people know that they have manufacture defect that make it not detect sim cards - tried koodoo and Public sims in it, but just assume others don't work either. It says no sim card instead of invalid sim etc, when there is a sim car...
Hey!Brand new here. Trying this out. Liking it so far... price is great... promo was good (bonus data)... $10 referral credit? Wow. And... extra data and international minutes from public mobile for a christmas present? Thank you!Question...I want to...
Je ne suis pas capable d'inscrire mon gmail comme adresse d'utilisateurs. Est-ce que quelqu'un peut m'aider ? Merci
Amazon is a best place to buy a new cell phone. You want something that is fast, then get a Samsung A20. It is 5G
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