12-19-2019 10:58 PM - edited 01-05-2022 08:37 AM
12-19-2019 11:08 PM
Please do not post informaiton such as your phone number. I've removed that and also created a seperate thread for your concern.
You should log into your account at selfserve.publicmobile.ca and report your phone as lost/stolten. After you've purchased a replacement sim card, you can assign your service to that new sim card.
12-19-2019 11:02 PM - edited 12-19-2019 11:13 PM
@David6 wrote:I lost my sim card xxxxxxxx
Have you tried the Forgot your password? link? If you have then maybe you need to wait about an hour.
Or clear cache/site cookies, or a different browser, or using incognito/privacy mode.