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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

How can you tell if your device is locked to a carrier.

Resolved! How can you tell if your device is locked to a carrier.

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Resolved! Renewal date after plan change

Hi all, just wondering if I change my plan mid-cycle, will my renewal date change based on when I changed the plan?

Payment due tomorrow, want to move on

I was supposed to pay my plan yesterday and today I don't have service.Can I still move my number to another company?

Changed plan and made payment but something went wrong.

I changed my plan and made the $25 payment but I'm not sure why my phone is still not going.

Payment Time, New to PM

My next renewal date is October 3, i am just wondering when is the soonest time to pay my next cycle BillThanks

Time for a Public Mobile app?

Hi all, Who thinks it is time for a Public Mobile phone app for Android and IOS? I am lazy and an app on my phone to check my data and minutes status would be awesome!Anyone with me on this?!

New to public mobile

When purchasing my sim card for this company I was told to be careful as I may not get reception In my area is this true I live in blind river ontario

switching providers

i need help finding out how to cancel public mobile and switch to chart anyone know/

Resolved! Re: User id disabled.

I need help in re activating my plan which was suspended. I need to make a payment but Im unable to login or create a new password. I dont want my plan to expire and dont want to lose this plan. Plan belongs to my dad and he is stuck overseas due to ...

SIM card not working in iPhone 6

I have an active account using my iPhone 5. I have a new iPhone 6 that is unlocked and my SIM card will Not work. It just keeps searching. I tried changing the APN, But it reverts back to the old one. The APN in the iPhone 5 is isp.mb.com, but App...

Login Disabled - Need help enabling my account

My account login is disabled. I had my phone account in a suspended stage. But not for more than 90 days. I would like to reactivate my account. I need help activating my account.

Number change

Hi,I changed my phone number a few days back.On My Account it shows that the number has been changed,However, this is not reflected on my handset.In addition, I am unable to make any calls, although my monthly dues have subsequently been deducted fr...

Locked out of self serve. Ugh.

I’ve been “locked out” of my self serve account. Any help would be appreciated. Thank you.

SIM not provisioned for voice

Lost service 1 hour ago and getting the message 'SIM not provisioned lol voice'.Put SIM in another phone and still no service.

Resolved! Service suspended (Please Help)

My phone was suspended, the payment came out of my credit card this morning and my rewards but my account says it's suspended,what should I do?

Resolved! Can’t change plan

Hii so I’m trying to change my mom’s phone plan but we can’t remember what email the account is made on therefore I can’t login and change the plan. What do I do?

New Number Issue

Resolved! New Number Issue

Hey so I activated a brand new number with a plan with this company, but for some reason, when I call ppl; a different name appears if they havent saved my number initially, and weirdly I’ve been getting calls from credit companies looking for that p...

Porting

Resolved! Porting

does anybody know why porting was removed from self serve website? it made my Activation a little difficult Can they please bring that feature back?

Port number

I want to port my number from PC mobile

How many posts and bravos results in $1?

Set up Messages on iPad

I have set up my iPad, MacBook and iMac to be able to send and receive texts using my PM mobile plan. The main purpose in doing so was to be able to centrally send and receive texts to Apple AND Android products. It works very well. One limitation i...

Resolved! Flash Promo

Hello, I used my email to sign up for the recent Public Mobile promo to get 1 month free. I used that same email to create the account and activate a SIM card today. I don't see the promo on my Account profile. Would a mod be able to confirm whether ...

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