Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Need help porting a number from another provider to Public. I have Power of Attorney to do so on behalf of my elderly mom, but the porting request portal is not allowing me to do so... Probably someone from the transfer team should contact me directl...
I bought 1GB add on yesterday. My credit card was charged. I never saw the add on listed on my account. This is my first time buying an add on or using data. Bad experience.I tried to suspend my account and start it again trick. I tried resetting my ...
Hi, I currently have a phone on Telus. I just bought a Public Mobile SIM card. I would like to try the PM service without transferring my current Telus phone number. I would choose a new phone number when I activate the card, then use the service for...
I have a Samsung Galaxy A5 2017. I am receiving some texts, but not all. Just joined PM last night. Calls are coming through fine.
Hey Public!!!My name is Myrl Gamble andIi have purchased 3 cell phones over the course of months. Since I am paying all 3, I would like to consolidate all 3 phones under one bill (visa). What say you?
Hello Community,I'm looking to send a letter to head office complimenting recent services I've received from Public Mobile staff. Does anyone know the full mailing address to reach Public Mobile? I wish to send my letter in the mail.
why cant I log in ?
only call that i am able to make after opening online public mobile account and activating store bought sim on one of their offered phone numbers is to 306 580 4001.suggestions welcomed thanks
I tried making a phone call today and it came up with the message "Not Registered on Network". I tried manually selecting my network in settings, and it wouldn't connect me to Public Mobile's network there either. Does anyone have any ideas of what t...
I bought a new iPhone 11 and moved the SIM card from my 5C to the 11 and everything is perfect with the new phone. There is a $40.00 plan associated with that card including data. THEN......... I had an old 4 with a $10.00 plan that included 50 min...
I am currently on the 25$ plan and I am planning to switch to the 30$ one. Right now with all my rewards on the 25$ plan I pay 18$ a month. Now with those 7$ of rewards, if I switch on next renewal will my 7$ of rewards be applied or will I pay 30$ f...
Incoming call can’t recive
Incoming call can’t recive
When I go to select a plan it allows me to select a $30 plan with unconditional 2gb of data. This selection goes against the community announcement / advertisement saying 500mb+1gb+500mb which is not even a plan you can choose. So, will public mob...
I can’t log into my account please help
I forgot what email address associated with my cell number. Now I purchased a new phone and got a new size sim card. but I can't activate the new sim card because I can't log into to my account.
I can't phone long distance... I can txt but when I try to phone long distance the automated message says I don't have an active account. I have an unlimited long distance plan... why is this happening? Thanks
how to change credit cards number for monthly payment $19.04
How can I access an account if I forgot the username?
Help from moderator please. iam able to make calls but no incoming calls are coming in. please help
I paid my bill Rebooted my phone. Took out my SIM card. Look on line said it’s pay I have a talk 40 plan. Still can’t make Phone calls in or out. Data works
i have new phone Honor 9 lite from China it is unlocked.. i insert public mobile sim card,i can see service 5 bars,but i cant make phone call..i place my friends sim card Fido ,i can not make any phone call...public mobile office in Laval Montreal ...
Bit of a strange one, I text my friend the other day and got a reply from somebody entirely different!! Is it possible that other person had the same number as my friend(?) or did my phone mess up with the outgoing message?
For some reason some calls I get give people the message phone not in service. I can make calls and texts but I'm not receiving them. Help!
Are LTE plans gone for good? I heard the new iPhone 12 will not support 3G anymore. I was planning to buy it but then I won’t be able to use PublicMobile
