Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Bought new phone and new SIM card, now what ?Of course want to keep same Public Mobile account and same phone number so I am waiting to activate SIM card. Submitted a ticket yesterday. Still no answer.In the meantime, cannot receive text or even ins...
My autopay is supposed to go through tomorrow, but for some reason my plan expired today. I have enough in my account to pay for my cell service and one other bill, so I don't want to manually pay the cell bill only to have them take it out again lat...
I have used Public mobile for two years. this morning, I couldn't get incoming calls. it goes to voicemail right away. My work couldn't reach me. do you know why? please help! !!I can still call out though.
I moved my sim to an iphone 11 and cannot receive texts. I get texts from my other PM sim in other phone also seem to get text from an iphone user, but no other texts come in. I've checked all the settings i can they seem fine, i cannot see apn setti...
Hi,I am currently out of the country and will only be returning in Sep. my payment cycle starts on the 10 of every month. My payment is on auto-pay. My payment was processed today, and forgot to cancel my subscription is there a way to carry over thi...
Hello, I was wondering if public mobile offers any cheap data only plans (don't need text or talk) for example for a second sim card? I know Fido for example has there 4GB/month for 10$ as long as you have a phone plan with them. Would love to get a ...
I'm not sure where to put this in the community and don't wanna bother staff about it. Minutes ago, I received 2 of the same confirmation codes for a social media platform, so that means, someone somewhere is trying to use my phone number for their s...
HI! Over the past 8-9 months, telephone communication through Public Mobile has become disgusting: only 1 line out of four is lit in the communication indicator, calls do not reach, and if they do, I hear, but they do not hear me, and so on. Previous...
Hello, I have ordered my sim card on June 5th but still no update. I have not received any email with shipping update. Only email I have received is order confirmation. Just wondering how long it will take. Thank you in advance.
I switched from an android to an iPhone 2 days ago and I'm not receiving sms from certain people. It's only SMS, not imessage, and only certain contacts. Theres no issues sending SMS or placing calls to anyone.
How can i find puk code for my sim card.It is saying my phone is puk locked.Pls helpSend it to this phone number 289 xxx xxxxThanks Edit by Dunkman: removed personal information
I have the 35$ plan. I am supposed to have 1.5gb plus a bonus of 500mo. For some reason, for two month I've only been having 500mo. I am still paying 35$
Hi Everyone,I've been shopping around for a plan with a bit of data and came across Public Mobile. I'm interested but also a little worried because I've seen mixed reviews. I was wondering if anyone had any advice on how to make PM work for me. I can...
Hi,Yesterday, I referred/set-up my brother with Public Mobile. We had an issue and today I have set-up my sister-in law's phone, and we are having the same issue The previous provider (Rogers) has unlocked the phone. Rogers has not emailed or tex...
