Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
having issues activating my new sim message stating incorrect MEID and someone will contact me but no one has. how do I fix this?
How do I set up AutoPay with my account?
it wont let me sign in
All i get when i log in is "hello" and nothing else on the page, tried 2 different browers! help!!!!
I have a family member trying to call the states with her 300 minute international addon, Its asking her to purchase an addon to do so even though she has an international talk addon with 250 minutes left. On PM's site that shows an overview of the ...
I renewed my data plan May 19 but my data has not been working. On my Public Mobile profile it says my plan is active and that I haven't used any of it yet. The 3G icon that is usually at the top of my iphone screen is just not there. I've payed but ...
I’m being charged 52.64 on the 8th and 49.28 on the 11th. But I only have the one plan. The one on the 11th
Hello, Based on another question about adding a old phone to the public mobile network: Solved: Re: Will my old phone work on public mobile? - Community I finally went out and bought a new SIM. As noted in the earlier post, the phone is a super old N...
How do I get a moderator to renew my plan early
I can't access my data, please help
Had to travel out of town for a while. Forgot to pay the bill on time for the in-town phone number I wasn't using. So it became inactive/suspended. And missed out on the $5 Community Reward I would've been paid this time around. Oops. But Public Mobi...
I don’t see US Roaming talk 10days $8 anymore in add ons list. I was able to see that addon few days back but now its missing.
So I’ve been trying to register with apps and when they send verification codes I never get them at all. Even if I resend. I did transfer my old number to this new account. Not only this, but whenever anyone tries to call me, it says I’m “busy” and m...
HI,I am unable to send and receive MMS. how can I fix this issue? please help
cant we ask the admin of this network, for them to make a roll over data? just for the 1gb and below users. what do you think?
It says my number is invalid, I have tried to sign up before when Bell had my phone locked. Since then I unlocked it and it was confirmed by Bell.
Good day,After trying Public Mobile for a month, I allowed payment/service to lapse for around 45 day. My original plan (March 2021) was 50$ for unlimited can/usa calling texting, and 8.5 Gb.I recently decided to renew my service and was given the ch...
hi please get back to me on 709xxxxxxx or [email protected] friends account has been locked out,she is not able to log in to pay and continue the service,her email if is either [email protected]@gmail.comshe forgot her password...
I bought a phone and my mom bought my SIM card for me, it was already activated because she did it for me. I dont know my 4 digit pin for it because it is now suspended after I've put $45 on top up cards.
I lost my phone Biught a new phone I don't have access to the email account I created "My Account" with and I can't remember the password to "My Account" How do I transfer my old phone number to a new SIM card without access to "My Account" ?
Question about APN settings. Currently using a Umidigi Bison. Phone is great but keeps forgetting the APN settings. The phone works fine for a few weeks then will randomly lose APN settings. It isn't' a big problem as I can just simply re-enter the A...
Recently registered and went to go pay my first bill and forgot my password and tried to many times and says i am locked out could i please get unlocked
My two phones will not allow MMS to work. Can't open pictures sent in text messages. One phone is a month old and it has never worked but my other phone which is 6 months old did have it working last week. Hopefully it can be fixed asap
My phone is gone lost or stolen. I could not get into any accounts, I bought a new Sim card I tried to activate it it gave me a new number of xxxxxxxxxx are used to public mobile vouchers and put down $50 nothing happened no new number no new accou...
Hey I just got my sim today and picked the 50$ plan that includes international texting I tried to text my gf who is in the states and apparently she didn’t get my text why would this be???
How do I rectify this? I submitted a ticket, I will hopefully get an answer in 48 hours. In the meantime the number I transferred from the old provider is not working with the old provider (because I transferred it). And I cannot use my new Public Mo...
helloi was locked out of my account because i forgot the password, i dialed *611 and it asked me for 4 digit pin but i don't have it, now i cannot use my phone because i can't get in contact with support please call me, i need help!
