[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
2G recurring bonus!?
I was promised with 2G recurring bonus the day before yesterday Oct. 26th while I bought a card and actives my account, I used the PROMO code " 2GBBONUS" while doing the activation , but i didn't get the bonus ??? Please explain ?! My friend didn't ...
Resolved! Emii
Can a person trace my phone if they have gotten the emii number? I'm having alot of issues with this phone; battery drain, hearing conversations popping in and out, google having me do captchas because of too much traffic on my computer (only have a...
Resolved! Locked out on self serve
my plan
Hi, my plan is supposed to have unlimited Canada and U.S wide minutes however when I call a U.S number it says I have no available minutes
Re: Introducing "Customer Support Agent"
Trying to pay for my plan but your not excepting my credit or debt. card what is the problem, because the cards are just find please correct at your end. Thank You.(xxxxxxxx) Edit by Dunkman: removed personal information
2GBBONUS
Duplicate Thread
2GBBUNUS promotion
Duplicate thread
choosing a cell booster
I'm in bad need of a cell booster/repeater. This is only for the purposes of making phone calls. The signal at my home is terrible. Calls inside are not possible, even sending a text is difficult at best. If I want to make a call I have to stand outs...
Resolved! Us roaming option
I have unlimited text already with my plan. I’m going to US and wonder if all I need is data plan if I’m not making phone calls.
Mobile Apps
I am traveling to the states next week and need to download an app from an insurance company in the Stateswhen i try i get not available in my country,,, according to company it should be available and to contact my service provider any and all sugge...
iPhone vs. Android battery
So for the first time in a decade I am considering returning to an iPhone, mostly because the sound will be better.But comparing the battery between an iPhone 12 and Pixel 3aXL it appears the iPhone is much less?iPhone: Li-Ion 2815 mAh, non-removable...
Resolved! U.S. Add on
On Oct 23, 2021 I thought I renewed my U.S. Add on for 10 more days. But today, my service doesn't seem to be working? I enclose a copy of my account showing the add-ons I currently have. I wanted to renew phone and text. Have I done this? Or, do I h...
Resolved! Payment
Change credit card
Resolved! US ROaming
I have the $25 plan with unlimited Canada-wide talk (and I'm on AutoPay). I purchased the US talk add-on. I was in Montreal enroute to FL and tried calling my husband in FL to let him know my flt arrival time, and I got a msg saying I used up all m...
Some text messages not arriving
Hello!I've been with Public since last December. A few weeks ago, I began to suspect that I am not receiving some text messages, and now I can confirm it. 1. My brother-in-law texted me last night while I was sitting next to him. It never arrived.2. ...
Resolved! How to get the soft copy of monthly bill with my previous number on it
I changed number and I forgot to update the one on an App I use for 2 factor authentication.They are willing to change it for me but they want my id (which I provided) and a copy of the last 3 bills with my phone number on it.How do I get that?
Resolved! Payment voucher not working
I am trying to add my payment with a payment voucher. It tells me it can not be processed at this time. Is there an issue with the payment system?
iPhone 8 + 8 Plus in CPO Store.
New phones again! Starts at:iPhone 8 $209iPhone 8 Plus $279Reasonably priced for this generation of iPhones! Thanks PM!
Number transfer problem
I cannot receive any calls, I can only make calls and send messages. I can not confirm the message that it sends to your old SIM regarding number transfer because my old SIM's plan is cancelled, and it is lost. I tried messaging a CS_agent but they a...
payment
I’m trying to create an account
Resolved! Payment
My service has been disconnected
Resolved! Put the service on hold for three months
I will be out of country for 3 months, how to put the service on hold for three months? I will resume it when I am back. Thank you
Resolved! Change and adding a plan
My son has a PM $10 plan (no longer available). I would like to transfer my phone (on Bell) to his plan and he would like to upgrade to the $15 plan. I don't know where to start or even if this can be done. Any help would be greatly appreciated.
