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Resolved! Reactivated service

Please help. I reactivated my service after a few days and now after making the required payment it's not working.I've tried turning my phone off. Nothing is working.Thanks!

Can't unlock my phone? (urgent)

I ported my number to PM from freedom mobile before getting it unlocked by them. They say that because the number isn't on their records that they can't unlock it anymore. I tried getting a code from online sites and stores but they all say one can't...

TylerA by Great Neighbour / Super Voisin
  • 5 replies
  • 0 Bravos

Resolved! APN settings not work

Hi,I am trying to set up the APN settings for my new ZUK Z2 with android 7.0 with no success. Starting to be frustrated because I don't know what I am doing wrong... in my previous phone I didn't have any problem.I can't find the Public Mobile 4G net...

alexir by Good Citizen / Bon Citoyen
  • 11 replies
  • 0 Bravos

Resolved! Plans for Canada-Wide Traveling

Hey guys, So here's my situation. I'm currently a freedom mobile customer, however I'm going to Quebec for 6 weeks and so I needed to get another phone plan since they don't have service there. I'm planning to get the plan with global texting and pro...

heiluj by Great Neighbour / Super Voisin
  • 3 replies
  • 0 Bravos

US Roaming Not Working

My dad is currently traveling in the States, and before he left he purchased the US 500mb data add on and the US UL texting add on. I just got an email from him saying that neither of those services are working. He cant deal with this himself because...

Grant_J by Great Citizen / Super Citoyen
  • 5 replies
  • 0 Bravos

Essential Phone

The new essential phone is going to be a telus exclusive! phone is made form the creator of android

CRTC bans locked phones and carrier unlocking fees

Canada’s telecom regulator has announced that as of December 1st, 2017, all individual and small business wireless consumers will have the right to have their mobile devices unlocked free of charge upon request, while all newly purchased devices must...

canucks4life by Town Hero / Héro de la Ville
  • 39 replies
  • 8 Bravos


It's offical! I've been around here just over a year, $3 loyalty reward kicked in Just renewed o ernight, already $12 of rewards to apply to my next renewal. (3 loyalty, 3 friend, 6 autopay). I'm on my way!

Resolved! Changing Text Plan without cost

Hello - I just activated my sim card few minutes ago and chose my plan but instead of choosing global text i have accidentally chosen "no text" and with the current promo they both come up to the same price. How can i add global text back into my pla...

aniki8383 by Great Neighbour / Super Voisin
  • 6 replies
  • 0 Bravos

Resolved! calling some one else from out side

ok so this may be a simple one but just wanted to make sure first. so I have Canada wide calling and text. my gf would like to switch to public mobile however she does not leave the province of bc and would only have province wide calling. for work, ...

tonymaber by Great Neighbour / Super Voisin
  • 11 replies
  • 0 Bravos

Dropped calls

I'm having a lot of dropped calls with my iPhone 6 lately. Even when I have 2-3 bars.I even lose the 3G/LTE here and there.Any ideas what's going on? Should I get a new sim?

MJDaigle by Great Neighbour / Super Voisin
  • 4 replies
  • 0 Bravos

International Travel

Hi! I'm heading to Latvia for 3 months and didn't see this country listed in the international add on. Is there a plan/add-on I can get for over there that includes data and some calling? Thanks!

Aljanes by Good Citizen / Bon Citoyen
  • 8 replies
  • 0 Bravos

Question about coverage, or is there any bandwidth throttling?

I would like to purchase a 90-day Public Mobile plan while I road-trip across Canada this summer from Vancouver Island to Newfoundland. Since I will be in cities, small towns, and in rural/remote areas in all 10 provinces but mostly spending a lot of...

n_p by Great Neighbour / Super Voisin
  • 7 replies
  • 1 Bravos

Nothing works lol

I activated my sin ,bought a plan paid for it I decided to phone my new number went straight to voice message , I tried logging into self service after receiving my email , email not found I'm wondering what's going on here?

Pufferz by Good Citizen / Bon Citoyen
  • 6 replies
  • 0 Bravos

Resolved! Question about "Short Codes" and the public network

I will try to provide as much details as possible. I am using a lead generation program called Commissions INC. I need to have text notifications sent to my phone once I have a new lead to follow up on. I am having problems recieving new notification...

AKOTTAWA by Good Citizen / Bon Citoyen
  • 2 replies
  • 0 Bravos

Resolved! Carrier Settings update (iPhone)

I was just prompted on my iPhone 6s for a Carrier Settings update. I've never had that happen since being on PM since Nov/2016. I don't remember what the previous settings were, but now it appears in my settings to say Public Mobile 28.3 Anyone know ...

MK78 by Model Citizen / Citoyen Modèle
  • 10 replies
  • 0 Bravos

How to stop private number harassing you?

Hey all,For the past month I've had a "private number" call me between 1 and 4 times a day. When I pick up there is just silence. I don't think it's a robot because the time before they hang up isn't consistent, sometimes right away, others they wait...

charrona by Great Neighbour / Super Voisin
  • 21 replies
  • 0 Bravos