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Anyone else having slowed down mobile data?

kchow91
Good Citizen / Bon Citoyen

Both my spouse and I are on pm. She has the 3g plan, I'm on a 4g plan. Recently out mobile data has been really slow. WhatsApp messages have the pending icon for a long time. We've started, turn on/off data, taken the sim out and cleaned it but it's just not making any difference.

6 REPLIES 6

jlarocque96
Great Citizen / Super Citoyen

To answer your question first: 

No I have not been having significant slowdowns, although the thing with the WhatsApp is true. Because that happens sometimes.

 

I feel like and it might just be because I recently switched from Bell, that the messages take a bit longer to send and receive. 

I'm going to continue to monitor messaging speeds on WhatsApp.

 

Best of luck stranger.

 

 

 

 

@ashleyskye 

Try toggling airplane mode on/off. You may have a poor connection.

 

@kchow91 

If you are still having the same issue you should do the same.

ashleyskye
Great Citizen / Super Citoyen

I did a few days ago. Not sure why.

Staliger
Mayor / Maire

@kchow91 probable the issue is with your coverage tower. Where are you located did you look for outage in your area?

esjliv
Mayor / Maire

Hello @kchow91 ,

 

Try clearing your device's cache.

 

"It might be due to lots of apps on your device or the hardware of the Smartphone might be outdated or inferior, such as cheap Android devices and older Smartphones. Even so, the type of applications on your phone, cheap or high-end can actually affect your browsing speed."

 

Check out here: https://www.signalbooster.com/blogs/news/why-is-my-cell-phone-data-so-slow-causes-solutions#:~:text=....

 

mm80
Town Hero / Héro de la Ville

@kchow91 wrote:

Both my spouse and I are on pm. She has the 3g plan, I'm on a 4g plan. Recently out mobile data has been really slow. WhatsApp messages have the pending icon for a long time. We've started, turn on/off data, taken the sim out and cleaned it but it's just not making any difference.


It's good for me. It could be an issue with your tower.

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