12-13-2020 12:56 AM - edited 01-05-2022 04:28 PM
12-13-2020 12:58 AM
Are you a new customer?
Did you sign up at a store or at home?
Were you ever able to access self serve?
12-13-2020 12:57 AM
@therealdeal wrote:i cannot access my self serve it says my number is invalid
Are your services otherwise working?
Can you dial 611 and if so what does it say back?