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Koodo

I ordered a SIM from public mobile but received a Koodo SIM that says not valid during activation

No Limits ?

Hey all I haven't posted in a while but I have an unlimited plan and that I just feel so much more comfortable when I have that little bit of data I'm just in case Basically I'm just making a suggestion and ask him for your support like that they wou...

Phone Calls

Hey, I'm having trouble because my Samsung S10 is not able to call or receive any calls. I have unlimited minutes so I'm not sure what the problem is. 

verification phone number is wrong and can't remove it

I switched my phone number a few months ago. My profile is updated to reflect my new phone number and the old one has been removed. When I try to log in to my account, I'm prompted to receive a text to the old number. I see other posts in relation to...

Re: Failed phone number porting from PC mobile to public

Can you send it to me as well. Having the same porting issue

I am about to sign up - would love to be referred so we can both benefit

Hello,I'd love to be referred and get $10 off. Give me your code and we both save. Thanks all and have a fantastic week.

phone won't calll out

my phone won't call out, it rings once and cuts off other functions seem normal

Number Transfer messed up

Could you please send me the number as well? It is not working for me either. 

Why can’t I call 800 or 888 numbers?

I get an error every time when I try to call my bank support or other toll free numbers. 

Number transfer problems

Hi, I switched to Public Mobile 3 days ago from Rogers. My outgoing calls and data work fine, but I cannot receive incoming calls or SMS — all calls go directly to voicemail. I also cannot log into my account because SMS verification codes are not ar...

Phone not working

All of a sudden I can’t recieve or send calls or texts

Can’t even call 611

Just renewed my credit card information and bought a plan on a monthly subscription, but nothing’s happened

New customers are being provided better rates than long-term customers?

I’ve been with Public Mobile for over a year at $45/month. I’ve just noticed that:1. New subscribers can get a comparable plan for $35/month2. My exact current plan is now being offered to new customers for $40I’m being charged more than new customer...

New phone

How do I set up or transfer my eSIM and phone number from my old phone to my new phone? 

Payments

I ordered one new SIM card for $10.50 yesterday. The AI Bot had stated that there was an issue with the transaction payment did not go through and to try again. That's how 4 or 5 SIM cards were ordered Please do not bill me for 5 SIM cards. Please do...

Stopped getting calls

Hi,I can no longer send or receive phone calls, however I can get texts, they do seem delayed though.Samsung gal 9, I've tried power cycling, reregistering to the Public network, checked all the settings I can, also *#*#4636#*#* but nothing happens. ...

Transfer messed up

I cant finish my transfer from telus

I request 2 phone number transfers and neither woked

I have requested phone number transfers. I got a message from other carrier and i types yes and nothing! Set everything up for my fiance and he didn't even get a message from other carrier to type yes! I contacted my service provider and they see the...

Can you help me with some questions

I would like to know how to get access to a plan like my daughter for $26 for 20 Gigs that uses 4GMine is not the best currently at $35 for 2Gigs that has a 3G connection  mine is Such an old promo. She got an offer sent to her a few months ago.I wou...

No service and unable to log into account online. Pls help.

As mentioned - I have no service (internet, texts or calls) on my phone. I went to log into the online account and it says "unauthorized" for security reasons. Please help!

No calls coming in or going out

No service Southern Manitoba

Anyone know why there is no service in Southern manitoba?