posted Friday
Announcements
posted 03-12-2024
posted 03-06-2024
posted 11-07-2023
posted 11-30-2023
Trending Topics
The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
-
[Under Investigation] Ongoing Issue: Text Message Issues for Recently Ported Numbers
by Ck_PM -
Important Announcement from Your Community Manager
by J_PM -
When are the payment, text and activation issues going to be resolved?
by Hollister -
How can i file a complain to the new point award policy?
by Shayne_Cai -
New Rewards?
by Tech20000 -
Spam messages by Voorhessn and Beilananouveoca are currently being dealt with
by computergeek541 -
New points system
by JeanLanglois22 -
Canada-US Plan Back by popular demand
by Sansan
Recent discussions
Public Mobile eSIM is not updating to the number 647-685-8821 I ported it to
Hello,See the following:ThanksHelen
Resolved! Cannot receive/send text
Hi,Can anyone help me. I just changed my sim from Virgin Mobile to Public Mobile today. Somehow after transferring to the new sim (Public Mobile) I'm not able to receive and send text messages but I'm able to receive/make phone calls. I already calle...
I can send MMS but I can't receive MMS
I am already aware of the changes since Feb 2024 that causes some older phones to no longer be supported for MMS and required APN updates to resolve. My situation is still as follows.I can send and receive regular text messagesI can send picture and...
subscription not activated
Hi I just created an account and tried to subscribe but got a message that said subscription not activated. I would like to port my number. Avery
Subscription Not Activating
Hi, I just created an account and tried to subscribe but I got a message that said subscription not activated. I would like to port my number. Quinn
Re: Beware !!!!
@Mekmobile use the little orange bubble on lower right side of this page to start process of Customer Support. Let them know how you feel as we all share your feelings too.
Why am I not getting decent service in my area.
Hello,I have been a loyal customer for years with public mobile and never had any connectivity issues until the last few months. I am having some real problem when I am on a phone call with anyone. When I'm just sitting still in my home and talking ...
@CS_Agent
please help. No service. Tried resetting- didn’t work. Tried adding new SIM card instead of eSIM. Still nothing. Sent in service ticket. No response. No service for 2 days. Please help. Thanks
Lors my 5YEARS loyalty bonus agreement!
!!!! I request feedback on this UNLOYALTY from moderatotors and i Will sujjest to new clients to not bother refering clients as i also lost 3 referers! That totals 8 dollars rebate and 2 dollars credit card total 10$ was tooken away from me as loyal...
1 bravo
Hello group What exactly mean to win a bravo?What is the value of a one bravo.Thank you
changing plans
If I change my plan, do I loose my international and US long distance min that were rewards?
"CONFIRM YOUR IDENTITY" code sent to a phone that won't receive text
Not only can I not complete my Public Mobile transfer to a new phone, I can't even complete my log-in to my account on the computer as it keeps sending a six digit code to a phone that won't see it.
Stuck verifying number
I transferred my number about a week ago and ever since I can’t receive text messages. Under iMessages it is just stuck verifying my phone number.
Resolved! Failed number porting
Hi,I just subscribed to PM and wanted to port in my number. Unfortunately, something went wrong, probably we entered wrong account number from the old operator and now the porting is pending since 2 days.Is there any way to correct the data and move...
Resolved! Is Public Points worth it?
Hello!I dont use 'referals' or 'community' so is there any point to switching to points? I like getting money off every month automatically. Does this point system do that? If I am just using the most basic plan, am i going to get more money back the...
Is there anyway to get loyalty points?
i used to get a few dollars off my bill each month and that's why i stayed. Is there anyway to still get that for loyal customers or are you done with it?
sending pictures/images to cell phones except i-phones.
Hello everyone, I have lost the ability to send pictures/images to any other phone except an i-phone. I have tried switching sim cards to newer phone, updated my phone, and still have this issue. Could this be a phone plan issue. I'm on a 3G plan.Tha...
US talk and text add on
I recently purchased a 15 day US talk and text add on. I was able to make and receive phone calls in the greater Detroit metro area but was unable to do so as I traveled north to Oscoda, Michigan. The texting feature worked well but the telephone fe...
Problem in sending and receiving texts
I can't send/receive texts. I inserted a new/activated sim card and ported my phone number yesterday. Everything is fine except sending/receiving texts. My phone is Samsung S23FE edted by computergeek541: changed label, unrelated to Community cat...
Cannot log into account - email address changed on me.
Hi,I have a catch 22 problem. I cannot log into my public mobile account any more. I forgot my password, and to change it I need to have an email sent to me. The problem is that the email address I have on file is no longer in service. Mail.com deact...
Resolved! Apple ID / iMessage registration
I am a new customer. I brought my phone number from fonus mobile. I can use my phone number for calling and network but cannot use texting. I cannot register my PM number to apple id and imessage. What can I do for it?
i cant recieve any text message after porting to public mobile
i cant recieve any text message after porting to public mobile
Referrals are gone.
So Public Mobile fraudulently removed my Legacy rewards and switched me to Points which I'm going to be reporting. On top of this, I had 13 long, and hard earned referrals that have now dissapeared all together after they made this unauthorized chang...
Call Back
How do I know when an agent is trying to get in touch with me? I received no notification that an agent was ready to chat with me and as a result my ticket was closed. Submitted another ticket and would like to know how to connect so I don't miss thi...
Dropped Calls
I see that I am not the only one whose calls are being dropped. So there is a common problem. What is the solution?
Refund
Hello! I recently purchased esim but it’s not compatible with my phone. Can I please get a refund?
Trouble transferring a number.
While attempting to transfer our numbers to Public from Cityfone both my son and I received a text advising that we entered an incorrect ESN/MEID. Has anyone encountered this recently.Thanks
Question on changing to a new plan
HiI've been with public mobile for quite a few years - my $25/month plan was down to costing me $19/month tax's in, my wife's plan was the $15 plan with 1/4 GB of data that was down to $9 - tax's in. So now I'll be charged $28/month and my wife $1...
Sim doesn't work after 5 months trip overseas
I came back to Canada, inserted my SIM card and my phone doesn't connect to the network (SOS icon displayed).I can't access my Public Mobile account online either, because a code is automatically sent to my phone, and since I can't connect to the net...
| User | Bravos Count |
|---|---|
| 497 | |
| 444 | |
| 369 | |
| 301 | |
| 270 | |
| 216 | |
| 189 | |
| 174 |
