Community

I received an error message after completing my signup. I am transferring my existing number from Koodo. I did not receive a sms from Koodo. Public  error message instructed me to contact support. I am in a support AI loop.

How do I know when an agent is trying to get in touch with me? I received no notification that an agent was ready to chat with me and as a result my ticket was closed. Submitted another ticket and would like to know how to connect so I don't miss thi...

I see that I am not the only one whose calls are being dropped. So there is a common problem. What is the solution?