posted 03-12-2024
Announcements
posted 03-06-2024
posted 2 weeks ago
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posted 11-30-2023
Trending Topics
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Important Announcement from Your Community Manager
by J_PM -
Longer Than Normal Support Wait Times
by J_PM -
When are the payment, text and activation issues going to be resolved?
by Hollister -
Alert Ready Test on May 8
by J_PM -
Public Mobile’s Canada-US Promo Plans are Ending Next Week!
by LitlLdy -
Spam messages by Voorhessn and Beilananouveoca are currently being dealt with
by computergeek541 -
Top Contributors – March 2024
by Silvio_M -
New Rewards?
by Tech20000
Recent discussions
Is this considered a downgrade?
The loyalty bonus data email states "1 The data bonus will expire if your account becomes inactive or if you switch to an incompatible or lower-value plan"I'm currently on the $34 CAN-US plan with 50GB. If I switch to the $75 for 60GB 90 day plan wil...
Top up account with card
I wanted to top up one of my accounts ,First they said they could do it for me,then i got a different person who messaged me back telling me i could do it and the way they told me didnt exist on pc so i messaged them back to now get a 3rd person who ...
Will My Plan Renew on May 8th at the Good Old Rewards Amount or the Bad New Rewards Amount?
My account shows my plan will renew on May 8th for $16.80. But with the new bad rewards plan kicking in sometime in May, do you think it will renew at the good old plan for the last time or at the bad new rewards plan?
What's with all the dropped calls lately?
Myself and friends/family have been with PM for years never had an issue with dropped calls but this week we're all experiencing them... what's going on?
New plan for $15.00
Hey Community, Does this plan mean that they are now offering calls only? No data?https://subscribe.publicmobile.ca/en/ab/activation/plans/unlimitedtalk&text I couldn't see the same plan that currently has 250 MB and 100 outgoing minutes. So, does ...
Pausing Subscription
Hello!I am away for a month, so will be pausing my plan by unsubscribing while I'm away.1. When I return, can I resubscribe to my current plan (35$/month for 50gigs)? Or will I have to find a new plan to subscribe to?2. Will I keep my rewards when I ...
Not getting OTP (One Time Passwords)
Hello community, i recently ported my number to The Public Mobile Network, and after this i am not getting my OTPs anymore. Its been 2 days since my number is ported and i have installed esim. I do not have the physical sim card. Do you think is this...
Cell Reception drops
I have been having dropped calls recently, but today i have noticed i am actually losing cell reception for a split second and then it comes back. So if i was calling via whatsapp, i still get a dropped call. What is causing the cell reception to d...
Confusing text provides no real information
I recieved a text saying that I am being moved to a new points program. It says to log into my account to figure out what my next payment will be yet I can see no information about this in my account. I assume I'm paying more but no idea how much.
Data roaming in Europe
Hi,I'm going to Europe first time with my phone on PM. Will data roaming work there?
Dropped calls
I am finding that I am in the middle of a phone call and it suddenly disconnects. This has happened for several days now at different times. How do ifix this issue>
Cannot send pictures or voice notes or GIFs, etc. "MMS not enabled"
Hello, I am unable to send pictures or voice notes or GIFs, etc. via text message. I can send via iMessage only. When I try to send a picture via text message for example, a message pops up on my phone saying "Cannot Send Message: MMS Messaging need...
CALLS DROPPING
Hi, i joined Public Mobile in March 2024 and every time i am on a call it DROPS.Please help how to fix this issue.
I think I need a new sim card
My phone randomly stops getting texts. I looked it up and it said I can take out my sim card and clean it and when I do, it works, but that isn't sustainable. I can't do that every single day. How the heck can I get a new sim card from public mobi...
Dropped calls
I get dropped calls everyday no matter where I am or whom I am speaking to .. any suggestions ? Signal is very strong
Resolved! CDN/US Plan Calling Question
I have a CDN/US plan and I’m wondering if I can call a number in the US from Canada without any long distance charges. I can call unlimited within Canada and unlimited within the US but not sure if that also allows from country to country calls.
Text Messages
I do cannot send or receive text messages
account number
How do I speak to AN AGENT and how the hell do I find my account number when I can't figure out how to log in?
was a new subscriber
I tried to sign up for the 100 gb US plan 01APR2024. I had to buy a sim card. The SIM card came in the mail and I tried to register and sign up for the plan. The plan was no longer listed and when I have tried the love chat for a few days and it is a...
New to PM and trying to port my numbers but now I can't send any text.
I am new to Public Mobile and have ported three phone numbers over. All of the numbers are not sending messages but have taken from our previous provider. The network says it is on Public Mobile, I signed up yesterday and nothing has changed. Any hel...
3G Plans Gone, Data plans for existing customers now start at $29?
The $15 and $25 3G plans are gone. A new $15 voice/text only plan has appeared. Also a new $21/3GB plan for new customers. This is not looking good.
Service in Caribbean
I want to be able to use my calling and texting and data while in Caribbean. How can I do this?
Payment
Why was I double billed this month on April the 22nd I would like the charge reverse back to my card
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Spam
SMS not working
New customer here. Ported number over able to use data , calls but unable to send or receive any text. Cause lots of issues. Any help? Using esim
Payment Method
Good Morning My Dad is 84 and I'm trying to convince him to get a cell phone. If I do he doesn't own or want a credit card. Is there an option for direct payment every month from his bank account.ThanksJim
Resolved! Error message when I send message
Hello, I try to send message and I get "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.Please help
iMessage
@@Member Hey everyone! Working on switching phone over. Got the SIM card working but iMessage will only allow messages and FaceTime through my email… there’s no phone number option. Any idea how to fix this? I have a ticket in with customer service b...
SMS problem
Hi. I have an issue with sms receiving. I did transfer my number more then 12 hr ago.
Public points program
I wonder if my $91 credit with public mobile be transferred to public points? And how much a month will public points be? And I do not know how I will pay public points when now I have been using payment vouchers to pay public mobile. I do not hav...
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