Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi,I am trying to set up the APN settings for my new ZUK Z2 with android 7.0 with no success. Starting to be frustrated because I don't know what I am doing wrong... in my previous phone I didn't have any problem.I can't find the Public Mobile 4G net...
@Jeremy_M Is this bonus available *only* for the province wide talk, or can we get the bonus by selecting (and paying the appropriate amount) for canada-wide talk as well?
Hey guys, So here's my situation. I'm currently a freedom mobile customer, however I'm going to Quebec for 6 weeks and so I needed to get another phone plan since they don't have service there. I'm planning to get the plan with global texting and pro...
My dad is currently traveling in the States, and before he left he purchased the US 500mb data add on and the US UL texting add on. I just got an email from him saying that neither of those services are working. He cant deal with this himself because...
How long does it take for the sim card to arrive usually (for GTA region)? I would like to recommend my coworker to join but given that there's only 11 business days period left, we are concerned that we may not get the sim card in time.
The new essential phone is going to be a telus exclusive!http://www.androidauthority.com/andy-rubin-essential-phone-telus-canada-780090/The phone is made form the creator of android
Canada’s telecom regulator has announced that as of December 1st, 2017, all individual and small business wireless consumers will have the right to have their mobile devices unlocked free of charge upon request, while all newly purchased devices must...
It's offical! I've been around here just over a year, $3 loyalty reward kicked in Just renewed o ernight, already $12 of rewards to apply to my next renewal. (3 loyalty, 3 friend, 6 autopay). I'm on my way!
Hello - I just activated my sim card few minutes ago and chose my plan but instead of choosing global text i have accidentally chosen "no text" and with the current promo they both come up to the same price. How can i add global text back into my pla...
ok so this may be a simple one but just wanted to make sure first. so I have Canada wide calling and text. my gf would like to switch to public mobile however she does not leave the province of bc and would only have province wide calling. for work, ...
I'm having a lot of dropped calls with my iPhone 6 lately. Even when I have 2-3 bars.I even lose the 3G/LTE here and there.Any ideas what's going on? Should I get a new sim?
Hi! I'm heading to Latvia for 3 months and didn't see this country listed in the international add on. Is there a plan/add-on I can get for over there that includes data and some calling? Thanks!
I would like to purchase a 90-day Public Mobile plan while I road-trip across Canada this summer from Vancouver Island to Newfoundland. Since I will be in cities, small towns, and in rural/remote areas in all 10 provinces but mostly spending a lot of...
I activated my sin ,bought a plan paid for it I decided to phone my new number went straight to voice message , I tried logging into self service after receiving my email , email not found I'm wondering what's going on here?
I will try to provide as much details as possible. I am using a lead generation program called Commissions INC. I need to have text notifications sent to my phone once I have a new lead to follow up on. I am having problems recieving new notificat...
I was just prompted on my iPhone 6s for a Carrier Settings update. I've never had that happen since being on PM since Nov/2016. I don't remember what the previous settings were, but now it appears in my settings to say Public Mobile 28.3 Anyone know ...
Hey all,For the past month I've had a "private number" call me between 1 and 4 times a day. When I pick up there is just silence. I don't think it's a robot because the time before they hang up isn't consistent, sometimes right away, others they wait...
Tonight when I started my phone up I was presented with: "Sim network unlock PIN" This is an old phone, i've used it for a few years, its always been unlocked. Ive been on Public Mobile for a year now. Codes like 1234 and 0000 dont work. Tonight its ...
Has anyone gone through this with Public Mobile where your number was changed without your knowledge and because you signed up for autopayment, payments were charged within your paid service period for more than what you are contracted for? I have ...
Hey, I just got an AMEX also and I figured out the issue if you haven't gotten it. Assuming everything is filled out accurately, it will ask for CVV2, this is the four digit code that's on the front of the card beside the "tap to pay" symbol. It is n...
Hi,I've been in the States for a little over a week now and have been using the 1GB/10 days add-on. In the past few days I also bought the 500MB add-on because I ran out of the first 1GB. The first add-on (1GB) just expired so I went to buy another 1...
I did get this fixed, however I added a 1gb 10 day usa data roaming package. I didnt mean to i am not travelling to the states. I thought I was adding additional 1gb for canada. Can I get this refunded.Thx Jake
