I still had $141 in my account, but I can't use that money to pay my $81 bill, still ask me use cred

[robin771981]

I still had $141 in my account, but I can't use that money to pay my $81 bill, still ask me use credit card or public mobile vout to pay my bills, never had this issue before, if I don't pay by credit card or voucher for it, my account will expire in 30 days,

I can't understand I have enough money , why I can't use that money pay my bill

[Luddite]

Login to your account. Confirm the amount showing as Available Funds. If > plan cost, and your service is still working, ignore the message. Here is our understanding of the system: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs...

[Samianauman]

Contact mod seems like a system glitch
Send a private msg
Add
Email address
Phonenumber
Detailed explaination of issue

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

[robin771981]

I still had $141 in my account, but I can't use that money to pay my $81 bill, still ask me use credit card or public mobile vout to pay my bills, never had this issue before, if I don't pay by credit card or voucher for it, my account will expire in 30 days,

I can't understand I have enough money , why I can't use that money pay my bill